Good service , friendly and approachable staffs except for one thing; wheel lug nut hasn’t changed and was not even mentioned about it as I walk out the door after services’ being done. Just wondering why rustling even rims for an expensive & brand new SUV...
2/7/2020
John H. VERIFIED CUSTOMER
The best experience we have had there in our 7 years of ownership! Mahalo for the text and emails. You Actually completed the work during the time frame given. The receptionist was very, very, very polite compared to our visits in the past. Nice job improving one of reasons were not happy to own a Subaru. and that WAS going to your shop for repairs and or recalls. Mahalo!
2/7/2020
Kenneth N. VERIFIED CUSTOMER
Satisfied overall
2/6/2020
Hedy Jo. VERIFIED CUSTOMER
Very happy how I was treated and how my car was handled.
2/6/2020
Carla M. VERIFIED CUSTOMER
I have been in love with this place, since I purchased my Honda there one year ago in November. I found the car while browsing the company website. Count me as a happy customer. Aloha!
2/1/2020
Thomas H. VERIFIED CUSTOMER
After 16 years of being a customer, and purchasing 2 vehicle’s , recently I was treated rudely by both service and especially sales.
2/1/2020
Fay W. VERIFIED CUSTOMER
Thank you for your service. Pleasant office staff
2/1/2020
Marcus H. VERIFIED CUSTOMER
We love Big Island and the staff who always goes above and beyond! If I only had Mrs. Subaru phone number I would call just to trace about customer care and the best professional care ever! Best wishes aloha Friday!
1/31/2020
Elaine L. VERIFIED CUSTOMER
Your staff member Shayna went above and beyond today. Amazing service.
1/30/2020
Nancy M. VERIFIED CUSTOMER
Improved, more friendly attitude in the service department over past experiences!
1/29/2020
Donna M. VERIFIED CUSTOMER
From the lovely ladies at the service desk to the driver who ferried me home and
brought me back to the dealership, everyone was kind and professional! Mahalo!
1/29/2020
Ashley M. VERIFIED CUSTOMER
The software update worked! No more radio/music glitches :)