Friendly staff, fast and excellent service! I was impressed and grateful for the help.
2/29/2020
Steven G. VERIFIED CUSTOMER
First experience. It went timely and smoothly. Thanks
2/29/2020
Lynn K. VERIFIED CUSTOMER
The very best customer service experience. Mahalo
2/29/2020
Aaron D. VERIFIED CUSTOMER
I was never told there would be a charge to check my battery and I waited almost 2 weeks for an appointment with a dead battery because I thought it was under warranty. Poor customer service and no explanations of possible charges.
2/28/2020
Claudia B. VERIFIED CUSTOMER
Thank you for prompt service!
2/28/2020
Daniel O. VERIFIED CUSTOMER
Our sales consultant Jeff was very helpful and attentive! He made us feel comfortable, and walked us through every process from start to finish! Finance manager Barry and Sales manager Ryan were very helpful in the final steps of the process explaining the contracts and warranty’s. The entire staff was very friendly and would like to give a big Mahalo for the hospitality, words cannot express how thankful we are with the help of this purchase! We are excited for this new adventure!! Thank you again Big Island Motors!!
2/28/2020
Jim W. VERIFIED CUSTOMER
Shayna, Great attitude and personality. Thank you.
2/28/2020
Judy M. VERIFIED CUSTOMER
Friendly staff and reliable thank you.
2/28/2020
Martin M. VERIFIED CUSTOMER
Service was the most attentive I have experienced at this dealership yet!
2/27/2020
Jordan W. VERIFIED CUSTOMER
Everyone was polite and courteous. Service was performed professionally. Attention to detail was apparent as additional service required. A pleasure purchasing and servicing my vehicle through Big Island Motors Kona! ????
2/27/2020
Kym D. VERIFIED CUSTOMER
Great team.
2/26/2020
Daniel Y. VERIFIED CUSTOMER
Continue your good and friendly service.
2/25/2020
Gary R. VERIFIED CUSTOMER
Service itself is fine.
Sad part is, appointments mean nothing! I make an appointment, get there on time and am always told people are ahead of me and it’ll be hours.
What is the purpose of an appointment if you can’t keep do your half of the responsibility?
2/23/2020
Anthony A. VERIFIED CUSTOMER
Cherry P always makes me feel so special. The staff are always friendly and helpful. Always happy wen I leave!!!!
2/22/2020
David B. VERIFIED CUSTOMER
No
2/22/2020
Karen Y. VERIFIED CUSTOMER
Welll yes but my wait time was quite longer than what was mentioned to me when I brought my car in at 8. But other than that I am fine with the service I received!
2/21/2020
John G. VERIFIED CUSTOMER
Great service by the entire team. Mahalo.
2/20/2020
Walter J. VERIFIED CUSTOMER
Nice folks in the office.
2/20/2020
Nancy W. VERIFIED CUSTOMER
As always, great service with an excellent staff. Thank You Sheena, Sherry and Kula.
Nancy W
2/18/2020
Carla M. VERIFIED CUSTOMER
Thank you, guys and girls, for your service today. ????