We are assuming the work was good, however the customer service was very bad. We waited 6 hours before our car was ready, and there was no offer of a rental vehicle or an apology for how long it took. Service agents seemed to think it was perfectly fine to have us wait 30 minutes just to complete paperwork after our car was finished. Our appointment was at 8:45 am and the service agents took the car at 11:36 am. That’s almost 3 hours after we arrived. Please be more respectful of people’s time.
3/10/2021
Stacie A. VERIFIED CUSTOMER
My service was explained and I was called as soon it was done. Quick service.
3/10/2021
Ilmar R. VERIFIED CUSTOMER
All good, helpful, professional, Mel is great! Thank you,.
3/9/2021
Curtis B. VERIFIED CUSTOMER
Everyone very friendly and professional
3/9/2021
David O. VERIFIED CUSTOMER
How did the old gear oil look when is came out? Was it dark? Just curious.
3/6/2021
Ricky A. VERIFIED CUSTOMER
Long wait, but they were very busy
3/5/2021
Mike P. VERIFIED CUSTOMER
The girls in your service department are the best!
3/4/2021
Nadiline F. VERIFIED CUSTOMER
Excellent service. Mahalo and God Bless.
3/3/2021
Eduardo T. VERIFIED CUSTOMER
Your personnel is very kind and professional. Appreciate the service I received.
3/3/2021
Ray T. VERIFIED CUSTOMER
Very qualified, friendly, yet professional staff. Provides excellent maintenance service to keep vehicle running like new at 76,000 miles.
2/26/2021
Linda W. VERIFIED CUSTOMER
Every one is always super great!
2/26/2021
Harry H. VERIFIED CUSTOMER
Great front end staff, I’ll be returning
2/25/2021
June L. VERIFIED CUSTOMER
Shayna was a marvel. She smiled and laughed with me. She reassured me. She kept me informed. Everyone made a recall service as painless as possible.
2/24/2021
Gisela H. VERIFIED CUSTOMER
I was treated with love and respect , and she tried to help me to shorten the unexpected longer waiting time
Thank you for your loving support
2/23/2021
Frances B. VERIFIED CUSTOMER
Please ask Cliff to give me a call
****-****-xxxx
2/19/2021
Jeffrey A. VERIFIED CUSTOMER
So happy you were able to fit me in and repair my tire!
2/17/2021
Sitsiro M. VERIFIED CUSTOMER
Thank you for your business
2/12/2021
Saidee A. VERIFIED CUSTOMER
Amazing service!!
2/10/2021
Lenda R. VERIFIED CUSTOMER
Took five hours to replace the airbag
2/9/2021
Jeffrey A. VERIFIED CUSTOMER
The service dept is always first rate. My service was completed quickly.