Very satisfied with the Service of your the technician Andy..
8/28/2018
Alfonso L. VERIFIED CUSTOMER
Very professional
8/27/2018
Jayden L. VERIFIED CUSTOMER
Friendly and helpfull service advisor.
8/27/2018
Erik C. VERIFIED CUSTOMER
Thank you Honda so much!
8/27/2018
Ernie F. VERIFIED CUSTOMER
Juan and the entire staff of Honda made my experience seamless and easy. It was great to have my car ready so quickly and find it cleaner than when I left it . Thank you to Juan and his staff for such a great job.
8/27/2018
Alberto P. VERIFIED CUSTOMER
Best customer service ever!
8/27/2018
Phuong H. VERIFIED CUSTOMER
Great service. Highly recommended.
8/26/2018
Alejandro C. VERIFIED CUSTOMER
I went for an oil change last Wednesday and paid $100 for a full inspection Of the vehicle. I waited two hours at the dealer which I don’t mind because I know my car was being taken cared of. While I was at the dealer I ask the front desk if I could speak to a finance advisor and she told me to have a seat and wait. I waited 40 minutes and nobody came to me, so I went to the front desk and ask them to call me and she told me somebody would call me that day. It’s been theee days and so far nobody has called me. Not to mention that yesterday as I was going to work I was on the freeway and my car wouldn’t accelerate anymore. I was going 20 mph in the middle of the freeway.. I been having problems with this car ever since I got it. They have already replaced a window and I had spoke to chriss because the same problem was happening again. Not only that my breaks and passenger window. It’s a brand new 2018 Accord sport 2.0 Turbo. This is affecting me in my work and school and I don’t have time to be taking the vehicle to the dealer. As a first time buyer it makes me feel like a made a big mistake choosing Honda.
8/26/2018
Erick S. VERIFIED CUSTOMER
I was not asked if I wanted the air cabin filter replaced on my car. The representative also did not go over the work that was done on my car on the sheet and did not go over what needed to be replaced. Aside from that everything else was good.
8/26/2018
Vanessa A. VERIFIED CUSTOMER
I asked for a car wash I had a coupon and they didn’t wash it everything law was good thanks
8/26/2018
Huyen D. VERIFIED CUSTOMER
He is a polite and friendly guys. Very on time. I don't have to wait in the the appointment line. Service was done early and excellent.
8/26/2018
Harry M. VERIFIED CUSTOMER
Great service and friendliness from Mr. Peng
8/26/2018
Sonia J. VERIFIED CUSTOMER
I have been taking my car for service to El Monte Honda and Kenneth has always being so police and give excellent customer service.
8/25/2018
Jimmy . VERIFIED CUSTOMER
A 10 min known parts replacement (which already in house) took 125 minutes to get my car. And Chris said he would "expedite" this service after I told him when I sigend the paper that it's a 10 min job.
I like your technical team, but I highly skeptical about the task management and prioritization skilss.
8/25/2018
Alberto P. VERIFIED CUSTOMER
He is the definition of customer service!
8/25/2018
Lidia M. VERIFIED CUSTOMER
Christian was so helpful and had all the answers for the questions i had and he had a smile on his face the whole time now thats a great employee Honda make sure you keep this guy and never let him go