Priority Honda Hampton Auto Repair Service Center

Very quick service and very much appreciated.

Bethany Heimbach is an excellent representative for Priority Honda.

Thank you Donna job well done

She did a great job.

Bethany was the best! Went above and beyond to get my vehicle repaired the same day so I wouldn’t be without it over the weekend! Appreciate all her help!

The service was good.

Jeffery was outstanding! Knew exactly what I did and did not want! No hassle! My first time at your location and I was very satisfied!

Donna Meeks and the technician who serviced my car were wonderful, kind and considerate. Fantastic customer service from the both of them.

1) I was again told that I couldn’t get an appointment but could do a walk-in. When I did walk in, the service rep made it very clear that they were extremely busy, short-staffed and might not be able to get to my car - Which they did, but I didn’t get out until after 5:00. I just wish the very friendly person on the phone & the very frustrated service rep could get on the same page. Makes me feel like the difficult situation is all my fault, which I really don’t appreciate... 2) I came in for an inspection, that I could not have completed until not one, but 2, tires had to be patched. My ‘Free’ inspection ended up costing me $60. I find it highly suspect that my car is driven - daily - and tire pressure checked regularly, yet two plugs had to be applied. No one ever discussed which tires or what the problem was. Then when I tried to leave, my ‘CheckTire Pressure’ light was on - I had to go back in & have pressure let OUT of the tires, because the person that worked on my car over-filled them... making me feel that said mechanic clearly didn’t know what he was doing and that he probably just charged me $60 for a bogus ‘tire plug’ job. Not sure I’ll ever be back, honestly. Just for the record, when I was there, just last month, my experience was so positive, I even called the service manager & told him how impressed I was with the quality of service, but this time, not so much...

I bought my Honda from you guys in 2018 and my car is a 2019 and was disappointed that the a.c. Was not working. Now I’m having problems once agin with my a.c. And now I have to come out f my pocket to pay and get a new cat a.c fixed!! Will not be going to Honda dealership agin!!

Very prompt and friendly service.

freee oil change yet still had pay 31$ cause of synthetic oil now i understand free oil change for **** reg oil that i will never put in my car ontop of that 25$ for tire rotation i can spend same amount of money on synthetic oil and oil filter and just do it all myself.

Thanks for the nonexistent complimentary carwash.why am I not suprised!?

I have never had a bad experience with Priority Honda of Hampton. Your people are AWESOME!!

Excellent service as usual!

Great job the best

Always efficient

There were water spots all over my passenger side windows that were not there when I dropped the truck off. I didn't see them until after I left the dealership.

Great customer service from beginning to end. Helped me as soon as I got out of my car, kept me updated on the status of my car and had my keys ready to go when I arrived to pick up my car. Extremely satisfied. Thank you.

I am not happy with the service. I wasn't last time and I am not this time. You sell vehicles you cannot service which is totally unacceptable. When I get my next car I will have to think twice about priority honda.