I think Jacob is wonderful. He knows me by name and he knows my vehicle. I appreciate that he tells me what I need done but never bullies me into paying for things to be done that I can’t afford. He is very friendly with everyone and knows is job.
2/23/2020
Ernest M. VERIFIED CUSTOMER
Well done, Jacob!
2/23/2020
David H. VERIFIED CUSTOMER
Y’all were Awesome thanks so much
2/23/2020
Gloria L. VERIFIED CUSTOMER
Jacob was very polite and kept me informed. He also showed and explained to me what needed to be done. Very pleasant and professional.
2/22/2020
Gregory T. VERIFIED CUSTOMER
Very prompt service today!!!!
2/22/2020
Chris R. VERIFIED CUSTOMER
Barry nice, professional yet expeditious and very satisfying
2/22/2020
Tim D. VERIFIED CUSTOMER
Ryan took great care of me and my needs.
2/21/2020
Cornelia W. VERIFIED CUSTOMER
Jacob is unfailingly courteous, professional and friendly; really an outstanding member of your team! He knows Ford vehicles and the service department really well and QuickLane is in great hands when he’s there. I trust his advice and know my Explorer is in good hands, and that any problems will be solved quickly to my satisfaction. Good job by the whole team.
2/21/2020
Larry K. VERIFIED CUSTOMER
Thank You
2/21/2020
Jeffrey C. VERIFIED CUSTOMER
Brought in my vehicle at 7:31 an and my oil change was completed at 8:15. Quick and easy
2/20/2020
Silvia N. VERIFIED CUSTOMER
Y’all we’re awsome, very friendly and knowledgeable thank u
2/19/2020
Arturo N. VERIFIED CUSTOMER
Good young man he's an asset to arrow ford
2/16/2020
Terry W. VERIFIED CUSTOMER
The thing that bugs me most is always pushing extras, if I want to do them I will let you know.
2/15/2020
Robert M. VERIFIED CUSTOMER
Great service and very helpful with my questions.
Thanks
2/15/2020
Jordan P. VERIFIED CUSTOMER
There was some kind of greasy residue on my center console, steering wheel, and the gear shift. :/
2/15/2020
Karen C. VERIFIED CUSTOMER
Good job
2/13/2020
Bob H. VERIFIED CUSTOMER
Both Ryan and Travis are exceptional employees, and are a credit to your brand.All the employee's we ran into were most helpful and made our time spent waiting for our car most enjoyable and we would recomend this dealership to anyone. Bob & Pat Holbrook, San Angelo, TX P.S.Belle's chicken resrurannt is closed on Mon. Thanls for such professional service.
2/11/2020
Jeffrey C. VERIFIED CUSTOMER
Outstanding.
2/11/2020
Brandy R. VERIFIED CUSTOMER
Ryan was very pleasant to work with and my vehicle was ready on time as promised.