Nathaniel did an excellent job. He was able to fit my repair in and got me back on the road quickly all in the same day. I appreciate the mechanics and the whole service team. Great job Arrow Ford.
1/27/2022
Not Provided. VERIFIED CUSTOMER
I can always drop my truck off and get a call saying it's finished, all within a reasonable time. John always does a great job in the quicklane, no complaints here!! Truck has over 225,000 miles on it with no issues, complements of Arrow employees!
1/27/2022
Brant B. VERIFIED CUSTOMER
John is a true professional and handled all of my service needs promptly and efficiently he did a great job
1/26/2022
Gloria R. VERIFIED CUSTOMER
John did a awesome job on my car. He got it done in a timely manner everything i needed done. I want to thank him and Arrow Ford for taking very good care of me and my car’s.
1/26/2022
Drake J. VERIFIED CUSTOMER
Nelson is quick to get back to us and knowledgeable about our issues and concerns. He is always very professional.
1/26/2022
Daryl H. VERIFIED CUSTOMER
As always Trent delivered an exceptional service experience!!
1/25/2022
Lisa R. VERIFIED CUSTOMER
I have decided to decline repairs at this time.
1/25/2022
Peggy W. VERIFIED CUSTOMER
Great service. Friendly staff
1/23/2022
Judy D. VERIFIED CUSTOMER
Outstanding service.
1/23/2022
Ray H. VERIFIED CUSTOMER
Completely satisfied with service in all areas
1/23/2022
Daniel K. VERIFIED CUSTOMER
All good
1/23/2022
Gene W. VERIFIED CUSTOMER
In the past, I have always gotten a tire rotation with my regular oil change service. The tech said my car didn’t need one. I was surprised since they hadn’t been rotated in a year. I would expect a reduction in cost if none was performed. Thanks.
1/22/2022
Scotty S. VERIFIED CUSTOMER
I spent $525 on a full service oil change. Oil and filters and both fuel filters as well as a air filter. I had to return a hour later because I was getting a warning telling me I had water in my fuel filter. After returning and telling the young man at the service desk what was going on he laid down on his back and slid under my truck. After he looked at the fuel filter that your mechanic had installed he discovered that the mechanic had not hooked the sensor back up so that’s the reason that I was getting the reading on my dash. It was just a hassle to have to go all the way back over to your service center to get something redone that should have been done the first time.
1/22/2022
Charles J. VERIFIED CUSTOMER
I really appreciate Tara’s attention to detail and her listening to my concerns about my car. She was informative and kept me in the loop, which I really like. Constantly having to call to find out the status of your repair only to find out it was ready hours ago, is frustrating. So happy with the timely communication from her.
1/21/2022
Ronnie B. VERIFIED CUSTOMER
Quick lane service was quuck and efficient, thanks.
1/21/2022
Kim T. VERIFIED CUSTOMER
Very accommodating poeple, Was givin a 5 star service!
1/21/2022
Gene A. VERIFIED CUSTOMER
Nathaniel was very helpful. I was very satisfied.
1/21/2022
Brenda B. VERIFIED CUSTOMER
Can’t wait to get the parts in
1/18/2022
Deborah M. VERIFIED CUSTOMER
I love my ford edge.
1/18/2022
Wayne S. VERIFIED CUSTOMER
John Kagley and Tara Baldauf have ALWAYS treated me right. Keeping my daughters vehicle up and running for years to come. Thank you John & Tara for all that you do.