Ed Gumataotao is awesome and I feel confident that my car is in the best of care whenever I hand my cars to him for service. A+++!
8/31/2022
Derick H. VERIFIED CUSTOMER
I enjoyed working with Ed G. He is always accommodating and provides top notch service to all of his clients.
8/31/2022
Alan F. VERIFIED CUSTOMER
Great service from Lassa Olsen to keep my car in tip top shape thanks! that’s why I will continue To service my Honda at Steve Hopkins
1/29/2020
Dianne P. VERIFIED CUSTOMER
I am satisfied with everything. Thanks you
1/21/2020
Stephen S. VERIFIED CUSTOMER
I look forward to submitting the survey describing the quality service which I've grown accustomed to from Ed in particular!!!
1/17/2020
Christina A. VERIFIED CUSTOMER
Lassa is a great service advisor, and everyone on staff I encounter is friendly and helpful. As a customer of 17 years, i can testify that the work is top-notch, and I appreciate getting the best price possible every time. Both shuttle and loaner services are always available and very much appreciated.
One suggestion: the waiting room is VERY BRIGHT. If you took out a few of the fluorescent bulbs, or even better yet, put in 2-3 floor lamps that send light up instead of shining it down, it would improve the waiting experience substantially.
1/17/2020
Terri H. VERIFIED CUSTOMER
Ed is the best.
1/17/2020
Mark B. VERIFIED CUSTOMER
I haven’t ever had such a lack of communication. Car dropped off on Monday. I was told a part needed to be ordered and would be in the next morning. That was the last I heard despite texting to find out what was going on until after multiple phone calls on Wednesday I finally got someone to tell me what was going on. I learned the tech was off for 2 days. I should have been notified or the file moved to another tech. I had to spend multiple days trying to figure out if I needed rides to and from work without any idea how long it was going to be. I’ve been a customer for 35 years and have come to expect better communication.
1/17/2020
James M. VERIFIED CUSTOMER
Ok, all my needs were met properly and promptly.
1/17/2020
Andrew T. VERIFIED CUSTOMER
Ed took care of us and made sure that our service we needed for our vehicle was taken care of in a timely and professional fashion.
1/17/2020
Darlynn B. VERIFIED CUSTOMER
Roland was amazing as always. Professional service and no ****. Got us an appointment right away. Ed was able to get us in for estimate and then repair in less than an hour. I couldn’t be more happy with the level of service these men provided us with. 100% recommend this team.
1/17/2020
Rowena C. VERIFIED CUSTOMER
My maintenance minder was not reset. Is there a way I can do this myself?
1/17/2020
Frederick S. VERIFIED CUSTOMER
Excellent, friendly, helpful service! Thank you so much!!
1/16/2020
Anna S. VERIFIED CUSTOMER
Josh explained cery well what the car needed and the price was rrasonable.
1/16/2020
Mary F. VERIFIED CUSTOMER
Very accommodating guy. Explained clearly what was done to my car.
1/16/2020
Joel V. VERIFIED CUSTOMER
Great service and very nice
1/16/2020
Froilan T. VERIFIED CUSTOMER
Always a simple and easy process working with Ed G.
Ed always provides outstanding service. Great communication, prompt response and always service with a smile.