Service was great as usual on time and expert advice as well thanks
1/15/2020
Rico B. VERIFIED CUSTOMER
That black guy who served & welcomed me & gave suggestions? He’s very good , sincere , respectful w/ good customer relations.
1/15/2020
Robert D. VERIFIED CUSTOMER
Lassa Olsen is the greatest!
1/15/2020
Suzanne T. VERIFIED CUSTOMER
Great service, as always, though the 2 hour wait for an oil change and tire rotation was pretty long. But, overall, I always have a good experience at Hopkins Honda in Fairfield.
1/15/2020
Shirley M. VERIFIED CUSTOMER
My service advisor (Lassa Olsen) is so helpful. He explains everything to me prior and at pick up. He also calls with any new concerns that come up during inspection. I appreciate his professionalism.
1/15/2020
Elias M. VERIFIED CUSTOMER
Intertain very well, fast and quick services
1/15/2020
Julie K. VERIFIED CUSTOMER
Lassa is the best!
1/15/2020
David S. VERIFIED CUSTOMER
Appreciate the quick quality service, we will not hesitate to use your services again when needed, Thank you.
The Sawyer’s
1/15/2020
Willie S. VERIFIED CUSTOMER
Didn’t rinse my car off.
1/14/2020
Thomas S. VERIFIED CUSTOMER
Ed always takes care of us.
1/14/2020
Deboran E. VERIFIED CUSTOMER
On time and pleasant personnel. Thanks
1/14/2020
Michael R. VERIFIED CUSTOMER
Your service representative was phenomenal
1/14/2020
Jeff A. VERIFIED CUSTOMER
Continue with good customer services
1/14/2020
James S. VERIFIED CUSTOMER
I thought Mr. Olsen was outstanding. He was very careful to
explain everything. He had great manners, and was a wonderful representative for your dealership. I could not be happier with my experience.
1/14/2020
Antonio B. VERIFIED CUSTOMER
Excellent service
1/13/2020
Michelle S. VERIFIED CUSTOMER
Very happy with my service at Hopkins Honda, best service advisor Ed
1/12/2020
Michael B. VERIFIED CUSTOMER
I had a scheduled appt for a oil change at 1:30 today. It took a hour and 15 minutes to complete the oil service. I was not expecting to wait that long for that type of service.
1/12/2020
Jayson E. VERIFIED CUSTOMER
Timeliness was a seriuos issue this visit. We dropped the vehicle off @ a 9 a.m. appointment and asked when the vehicle would be finished because my wife runs a child care and we needed the vehicle to transport children @ 2:40. We were assured it would be finished by 12:30. I called around 1:15 and the vehicle wasn't complete, but the associate said it would be finished in 45 minutes (2:00). I asked it they were sure because I have would have to drive 30 minutes to the dealership. They again assured.me that it would be conplete. A little later I proceeded to drive 30 minutes to the dealer and arrived around 2:05. I was then advised it would be another 20 minutes. With the way things were going I knew that was not accurate so I left the dealership and drove to work. Only to be contacted 2 hrs later (4:30) that the vehicle was finished. Completely unhappy with the issue and we will be taking our business to another dealer.
1/12/2020
Tony S. VERIFIED CUSTOMER
Awesome experience. I will definitely be going back.
1/12/2020
Marcellus B. VERIFIED CUSTOMER
I received the best and honest answers, I was very Pleased