Ariel and later John were 5+ service providers. My issue was with. Honda policy that kept me from warranteed service because the battery was a replacement. It failed within one year yet since it was not bought it was not covered. Not a customer’s fault the quality was poor
But I repeat my service experience was first rate
11/4/2025
Maria Theresa. VERIFIED CUSTOMER
Thank you. John explained everything clearly to me.
11/4/2025
Augustine O. VERIFIED CUSTOMER
He was really Curtis and friendly and i told him what i needed it was just and oil change and they checked all the fluids and they filled up great service
11/4/2025
Kris D. VERIFIED CUSTOMER
John Beck was an absolute professional. A pleasure to work with him.
11/4/2025
Jorge R. VERIFIED CUSTOMER
Ramez was very attentive and professional.ai will definitely look for him next time.
11/4/2025
Mike K. VERIFIED CUSTOMER
People were very kind and efficient. Price for work done was very reasonable, will be coming back thank you
11/4/2025
Robin K. VERIFIED CUSTOMER
I made an appointment, how long it would take was explained, and turn around was as expected. Very easy.
11/4/2025
Josephine M. VERIFIED CUSTOMER
John is fabulous! I have a limited knowledge of the needed maintenance for our vehicle. John took the time to explain these to me which I truly appreciate it.
11/4/2025
Michael C. VERIFIED CUSTOMER
Friendly staff comfortable environment
11/3/2025
Vicki M. VERIFIED CUSTOMER
Good customer service
11/3/2025
Jose I. VERIFIED CUSTOMER
Thank You For Everything, Good Person working There
11/3/2025
William W. VERIFIED CUSTOMER
I work crazy hours all week and only had a couple hours to put in an appointment for a service on Saturday which I know is a busy day! Norm Reeves Honda in Vista got me in and had my inspection and oil change done in one hour! I couldn’t ask for better service! One of the main reasons I bought my 2025 Honda Civic sport hybrid from this particular dealership. Always a pleasure.
11/3/2025
Lili O. VERIFIED CUSTOMER
he was great :)
11/3/2025
Michelle P. VERIFIED CUSTOMER
Friendly service with updates and good time estimate for work finished
11/2/2025
David H. VERIFIED CUSTOMER
Ernesto is awesome! Due to the cost he immediately recommended that I contact my insurance. I have used insurance for repairs before, but it will make a huge difference. He also keeps me up to date
11/2/2025
Frank K. VERIFIED CUSTOMER
Both the advisors I interfaced with were fantastic. As was the woman who was asking for trade-ins who intervened for me. You have great team.
11/2/2025
David G. VERIFIED CUSTOMER
Techical service and experience was great but the car was returned with the windshield smeared and filthy. I would not expect a car detail but this was an obvious oversight and makes me question the attention to detail at the shop.This looks like an opportunity for improvement.
11/1/2025
Geraldine C. VERIFIED CUSTOMER
Prompt, polite, efficient.
11/1/2025
Magdiel M. VERIFIED CUSTOMER
It was very easy to drop off the vehicle and get it serviced