I brought in my car for a B1 service. When I arrived I mentioned my car has a smart entry system problem as well that I would like to be diagnosed. The B1 service and a transmission fluid change was performed however the smart entry problem wasn’t addressed at all and still had it when I picked the vehicle up. The car also now makes a hissing sound when accelerating over 35 mph, something it didn’t previously do. This now puts me in a situation where I have to schedule another service appointment and spend more time without my vehicle due to maintenance.
9/28/2025
Naresh K. VERIFIED CUSTOMER
Good
9/28/2025
Kelvin G. VERIFIED CUSTOMER
What's an appointment the process was long but overall the customers service was great
9/28/2025
James G. VERIFIED CUSTOMER
Very good
9/28/2025
Kumiko N. VERIFIED CUSTOMER
I appreciate his service. He’s nice and friendly. I really satisfied with service and people in Honda Vista and happy to talk with my sales guy Ghassan and his manager Mark, too. I will recommend to my friends and family. Thank you for your hard work. It means a lot to me.
9/28/2025
Renee S. VERIFIED CUSTOMER
Good service, helpful advice on registering recall completion with DMV.
9/28/2025
David . VERIFIED CUSTOMER
It was a 15-minute wait even though I had made an appointment for 10:00. Then they told me it would be an hour and a half to 2 hours for the car to be ready for a simple oil change. They would text or call me. They didn't do either of those at the 2 and 1/2 hour mark. When I tried to call all I got was your automated system. I never did get through to a human being. It was quite disappointing and
9/28/2025
Marcus S. VERIFIED CUSTOMER
Ariel was great! Thank you
9/28/2025
Alan H. VERIFIED CUSTOMER
Low tire pressure gage came on so I will have to take it somewhere to get it checked
9/28/2025
Elihu R. VERIFIED CUSTOMER
Friendly and professional
9/27/2025
Cheeming C. VERIFIED CUSTOMER
Great services as expected ????
9/27/2025
Ellie A. VERIFIED CUSTOMER
Very good service keep up the great work guys!!
9/27/2025
Mark Q. VERIFIED CUSTOMER
Too hard to get an update on status
9/27/2025
Sinisha P. VERIFIED CUSTOMER
Excellent
9/27/2025
Emma E. VERIFIED CUSTOMER
El carro queso con fallas ya con esta ea la segunda vez que tengo que regresar a que lo vuelva a reparations y pierdo mucho
9/27/2025
Elaine C. VERIFIED CUSTOMER
Soo professional and listened to what I said. I was done with the service very quickly and on my way. Very satisfied with John and Honda!!
Elaine C
9/26/2025
Steven B. VERIFIED CUSTOMER
John helped me to understand what was going on with my car. He explained my extended warranty that I had purchased for the car. He’s very knowledgeable, never searching for a word to explain his thought. That’s a great comfort and then when I was told, I did not have to pay anything for the repair I was over the moon. In the future, I would only like to deal with him.
9/26/2025
Kim T. VERIFIED CUSTOMER
While I appreciate that Sal tried to help me and was very professional, your company took a vehicle that was old and not perfect, but was also running fine… and gave it back running rough. I’ve driven that vehicle for 20 years and know the difference between when I gave it to you and when I got it back.
9/26/2025
Manny P. VERIFIED CUSTOMER
Great service as always Ernesto is my new assigned service advisor. Glad to know that he has 10 years of experience with Honda. He was very polite, professional, and welcome to be back for my next visit! I was given a courtesy ride back to the dealer which saved me time it made the repair in time for my next errand!
9/25/2025
Elihu R. VERIFIED CUSTOMER
Ernesto and the staff here are always profesional and very polite, this is my go to when it comes to my Honda. If Honda offered a better apr I would probably buy a new car here lol