Phillip was very helpful his knowledge of the car excellent and he explained what the car was doing he made it simple for me to understand please keep him around we need him the company needs him.oh would be nice if you guys can buff out our head lights from the oxidation pride of ownership.complimentary please just can't afford it now thank you.Leedon B
11/9/2025
Susan S. VERIFIED CUSTOMER
I would like to know if I have a spare tire and I also would like to know what kind of tires were installed on my car and if there is a warranty I can't find it on the paperwork.
11/8/2025
Kathryn M. VERIFIED CUSTOMER
My service director put me at ease and helped me feel good about the experience
11/8/2025
Paul K. VERIFIED CUSTOMER
Ariel was great.
11/8/2025
Cristoforo M. VERIFIED CUSTOMER
Ernesto provided excellent service. He took the time to look for any warranties for our car battery and recalls. Ernest is very knowledgeable and thorough and answered all of our questions. It’s people like Ernesto why I continue to drive over 30 miles to get my Car Service at Norm Reeves Vista.
11/8/2025
Scott D. VERIFIED CUSTOMER
I called to make an appointment for 11:00am and arrived on time. I waited for almost an hour to be processed fully. I mentioned I would like tires rotated, wiper blades replaced, and when asked about recommendations I asked for cabin air filter replaced. I was told my vehicle was ready for pick up. I arrived and found out the filter had not been replaced, my wipers had not been changed, and my tires not rotated. I had to wait for the filter to be replaced. I bought the wipers from the parts department and replaced them myself. My advisor told me the recall did not apply to my vehicle. My service list said they did do the recall recommendation.
Trust is a big thing for me. I’m really not sure what did or did not happen during the process. I’m not even sure any service was done to my vehicle. My vehicle code was B1 and that’s what it required. I didn’t need anything else, yet all the recommendations were for other codes. Again, I don’t know what to trust and if indeed they were being provide.
I’m not sure if I need to worry about my vehicle. The distance between services is so long, I hope I can trust what’s happened. I’m feeling anxious now.
11/8/2025
Cheryl Ann. VERIFIED CUSTOMER
Mike kept me informed and was so pleasant to work with. He made me feel heard and answered all my questions.
11/8/2025
Kevin B. VERIFIED CUSTOMER
Thank you!
11/8/2025
Del M. VERIFIED CUSTOMER
Very friendly and helpful
11/8/2025
Stephany L. VERIFIED CUSTOMER
Hannah was sweet and I appreciated how she attended me while still managing a phone call! Thank you!
11/8/2025
Kara C. VERIFIED CUSTOMER
He was very friendly and helpful.
11/7/2025
Silvia J. VERIFIED CUSTOMER
Sal always goes above and beyond to make our service easier. We drive from orange county because we only trust Sal and Norm Reeves Honda Vista. We recommend Sal at Honda to everyone we know. Thank you for always providing us with great service repairs.
11/7/2025
Thomas K. VERIFIED CUSTOMER
Our van was returned in excellent condition.
11/7/2025
Lourdes K. VERIFIED CUSTOMER
Ernesto is very professional.
11/6/2025
Rhonee Joan. VERIFIED CUSTOMER
It would be great if Hannah stays on top by contacting her customers when their vehicle is ready for pick up or if there’s any delay so customers will not be waiting and expecting that the 1 hr and 15 minutes given time ended to 3 hrs and hasn’t even received any call nor text. She just ruined my schedule big time.
11/6/2025
Christian G. VERIFIED CUSTOMER
Thank you ernesto very kind
11/6/2025
Karielee B. VERIFIED CUSTOMER
Love the team at Norns
11/6/2025
Lagreco S. VERIFIED CUSTOMER
Very kind and understanding gentleman! Plus the car was done in good time.
11/6/2025
Jesse K. VERIFIED CUSTOMER
First time using Norm Reeves service center and I came away very impressed.