Sal listened and gave great support to resolve the problem
3/25/2026
Emily G. VERIFIED CUSTOMER
sal was great. he communicated well what was going on and was knowledgeable and personable. you should give him a raise, he deserves it
3/25/2026
Mark A. VERIFIED CUSTOMER
Thank you!
3/25/2026
Stacy S. VERIFIED CUSTOMER
Ernesto worked hard to get my extended warranty to cover my service. I really appreciate his efforts.
3/25/2026
Erin B. VERIFIED CUSTOMER
Hannah was excellent! Warm and friendly. Immediately had me feeling like she would take care of me well. She educated me in a way that was easy to understand. And she helped me look for coupons for the services I needed. I look forward to her being my service advisor in the future!
3/25/2026
Naresh K. VERIFIED CUSTOMER
Good work
3/25/2026
Charles W. VERIFIED CUSTOMER
Ernesto is just a great guy. Up front with how to help me. Giving me the best price possible and on time. Can't thank him and Norm Reeves enough.
3/25/2026
Hassan E. VERIFIED CUSTOMER
Thank you very much Ramez for your nice service.
3/25/2026
Katy B. VERIFIED CUSTOMER
Mike was great. Kept me informed along and the way and was knowledgeable, too.
3/25/2026
Mona G. VERIFIED CUSTOMER
They are the greatest. Phil Rosales makes coming there fun. He is your best feature.
3/25/2026
Michael C. VERIFIED CUSTOMER
John is a car service and customer service pro. Honestly, I wish I always had this experience at car dealers.
3/25/2026
Joy A. VERIFIED CUSTOMER
Ernesto was very helpful and pleasant
Explained everything honestly and confidently
Good job
Thanks ????
3/25/2026
Manuel R. VERIFIED CUSTOMER
Hannah is so wonderful, she ensured that we were kept informed every step of the way.
3/25/2026
Antonio M. VERIFIED CUSTOMER
First time taking my car in for recall, vehicle sat for 4 hours, no work done when I picked up vehicle.
Second time taking my car in, I had to call out of work because they would not provide a COURTESY vehicle. After holding my car for the entire day, they THEN decided I may have a rental car. I also had to pay $75 to ensure I wouldn’t be liable for any scratches/damages that could’ve happened for the 1 whole day I needed the car.
The Gentleman, Pablo, had great customer service and was extremely friendly, it was just the overall experience that was absolutely shocking
3/24/2026
Rosa M. VERIFIED CUSTOMER
I appreciate the amazing customer service from Ernesto. I always schedule with him because he breaks things down for me when I have any questions. I feel comfortable and I can feel he cares for his clients and builds connections with them. I am a new client of Honda and Ernesto has been a huge part of my great experience. Thank you Ernesto!
3/24/2026
Abram A. VERIFIED CUSTOMER
Came here after a few bad experiences at another local Honda dealership. First experience was great!
3/24/2026
Theresa H. VERIFIED CUSTOMER
Yes we we very satisfied the appointment went well and on time, Hannah Martinez was very knowledgeable and so personable , As you know that she is representing your dealership and I must say that you have a good employee that was my first point of contact , so I was very satisfied for sure !????????
3/24/2026
Cosmo W. VERIFIED CUSTOMER
No worries. A little disappointed service techs could not replicate the steering issue, which seems fairly distinct and constant to me. But there was no charge so it's not a big deal.
3/24/2026
Kevin F. VERIFIED CUSTOMER
Hannah, Phillip and the crew at norm reeves Honda always take great care of my car.
3/24/2026
Marianne R. VERIFIED CUSTOMER
She is keeping our account open for the time being, so I don’t know if I should give a final opinion. However, so far Hannah has been a big help and understands what needs to be done.