He was helpful and explained about the car well. Thank you
8/8/2021
Maxim K. VERIFIED CUSTOMER
Mark was very helpful.
8/8/2021
Philip K. VERIFIED CUSTOMER
Service advisor diid excellent job in describing work to be done and after completion. Also did great job in getting car completed
On time. Would be great if the car washes came back.
8/8/2021
Lauren L. VERIFIED CUSTOMER
I greatly appreciate him offering to put my car on a lift to show me and help me fully understand the issue that was found. As a younger woman who doesn't have a strong interest/background knowledge in cars, I often feel like I am being talked down to or up-sold when it comes to car maintenance. A thorough explanation rather than just saying "this is recommended" builds trust. I also appreciate him following up by phone since he was on his lunch when I picked up my car. Thank you for outstanding service!
8/8/2021
Mohsen S. VERIFIED CUSTOMER
The Rep provided excellent service by keeping me updated about the delays due to unavailability of the item
Do yr stock inventory procedures is inadequate to provide exceptional service
8/7/2021
Autumn W. VERIFIED CUSTOMER
Mitch was very personable and provided great customer service. He communicated with me as the needs for my service changed and answered all the questions I had very clearly. I appreciated the service provided by Mitch.
8/7/2021
Joanne C. VERIFIED CUSTOMER
Give. Everyone. A. Raise. They work so hard!!!
8/7/2021
Tammy Q. VERIFIED CUSTOMER
Mitchell akers the best employee high five mitch
8/7/2021
Linda B. VERIFIED CUSTOMER
Kevin greeted me like a family with a smile. Explained
Needed service to be done. Services on time.
8/7/2021
Mike M. VERIFIED CUSTOMER
Armondo was great to deal with.
8/7/2021
Eric S. VERIFIED CUSTOMER
yes, very cordial and called me in the morning
8/7/2021
David T. VERIFIED CUSTOMER
Kevin kept in touch with me leading up to the appointment to replace a damaged wheel. The job was completed in less time than estimated. Yeah Kevin.
8/6/2021
Larry O. VERIFIED CUSTOMER
Service was perfect. However it took so long to wait
8/6/2021
Peiman H. VERIFIED CUSTOMER
They are professional and fast.
8/6/2021
Vishnu R. VERIFIED CUSTOMER
Mark was good
8/6/2021
Bonnie A. VERIFIED CUSTOMER
Kevin was pleasant and explained exactly what would be done to find the problem. I was more than pleased with the outcome. The time for the repair was very satisfactory.
I take good care of my 2004 and credit that to my service at Norm Reeves and before you was Fladabou.
8/6/2021
Trisha D. VERIFIED CUSTOMER
Nathan was amazing and super helpful! Explained things very thoroughly. He was a great help
8/6/2021
Marisela N. VERIFIED CUSTOMER
I loved the way I was treated and the job was done quickly! I really appreciate that??
8/6/2021
Joseph C. VERIFIED CUSTOMER
More of a clear invoice took me 3 xs to read it n cal Nathan where does it say replaced battery. Too much paperwork