Kevin and his team are amazing, honest, and responsive. I appreciate his professionalism.
8/3/2021
Danielle V. VERIFIED CUSTOMER
I brought my Honda in because my A/C was broken. I had taken it in before and I assumed it was that same issue as before and would be covered by the extended warranty. However, today i learnt that it was a different issue. That itself I can’t control and I understand that the people that helped me today had no control of that either. I just felt that even though it wasn’t part of the extended warranty I still feel I shouldn’t be charged for the diagnostic. it would have been nice to have been accommodated especially since this has inconvenienced me in the past. If it weren’t for the premise that the condenser could have been the issue, I wouldn’t have taken it to the dealership mainly because I could have my friends who are mechanics do it for a lot cheaper and buy the part my self. Instead of for $1829.00. I thought Honda would be more understanding seeing as how I’ve been inconvenienced in the past and am a loyal customer and never been delinquent always pay my bills. If somebody could look into this and help me get refunded for the $89 diagnostic as well as for the rental car today that would be awesome and I’d be forever grateful. Thank you so much it will be nice to speak with somebody
8/3/2021
Steven W. VERIFIED CUSTOMER
Kevin always takes care of me. Great guy, great service.
8/3/2021
Brandon F. VERIFIED CUSTOMER
I can always trust Kevin and will always trust my car to him! He is the best!
8/3/2021
Miguel O. VERIFIED CUSTOMER
Mark Farrugia was great. He was explained everything thoroughly and promptly and the service on my car was faster than what they promised.
8/3/2021
Roxanne G. VERIFIED CUSTOMER
Great prompt service. Kevin was very personable. Greatly appreciate the quality of service we get at Irvine Honda.
8/3/2021
Sylvia Joan. VERIFIED CUSTOMER
You always have great customer service.
Courteous and knowledgeable people to help you.
8/3/2021
Patrick K. VERIFIED CUSTOMER
Knowledgeable, honest, and (most importantly) non-invasive approach. Will do business again at this Norm Reeves Superstore in Irvine, CA.
8/3/2021
Jeffrey B. VERIFIED CUSTOMER
Kevin did a great job. He listened to my concerns and time constraints, and had the work done within the time limits I specified.
8/2/2021
Charles . VERIFIED CUSTOMER
Excellent. All around.
8/2/2021
Kathy C. VERIFIED CUSTOMER
After one week post repair, the air conditioner is still not blowing cold. Not sure what was done but it was not fixed. Not at all satisfied
8/1/2021
Caryn G. VERIFIED CUSTOMER
Armando was outstanding! He helped us so much insert to it that we were cared for beautifully. I would definitely recommend using your facilities to my friends.
8/1/2021
Elaheh A. VERIFIED CUSTOMER
I was satisfied.
10/10
8/1/2021
Shannen L. VERIFIED CUSTOMER
Mitch was great! He was very friendly and informative