Nathan is “The Man”! Very courteous, professional, helpful, concerned and friendly. I Love The Guy. If I had a dealership I’d want a bunch of guys and gals working for me just like him. I’m a little set back by the prices but a rep like Nate makes it an easier pill to swallow’.
I live in RSM, right down the street from the Honda dealership.
I’ve bought cars from them before but since they changed hands, I go to you
guys. Norm Reeves Honda…I even bought a Honda Motircyvke
8/13/2021
John P. VERIFIED CUSTOMER
Service done when expected and prompt notification provided…
8/13/2021
Barbara L. VERIFIED CUSTOMER
Arbenz Is the best. This is my second time at least dealing with him directly. He is very knowledgeable and he is concerned about the well-being of the owners of the Honda’s as well as taking care of their cars.
I am leaving the state and was in today to get some work done because I thoroughly trust the entire service department at Norm Reeves.
8/13/2021
Richard J. VERIFIED CUSTOMER
I have never been disappointed with my service experience!
8/13/2021
Micaela M. VERIFIED CUSTOMER
Kevin was great
8/13/2021
Barbara L. VERIFIED CUSTOMER
Nathan had the car ready before he said it would be.
8/13/2021
Carrie C. VERIFIED CUSTOMER
Service was professional and efficient. Nathan handled all issues with care. Thanks!
8/13/2021
John D. VERIFIED CUSTOMER
There’s no person I trust with my vehicle except for Kevin. He is the absolute best. Thanks as always.
8/13/2021
Philip V. VERIFIED CUSTOMER
Arbenz has been my go-to guy at Norm Reeves Irvine since I started getting our Hondas serviced there. As long as we have a Honda in the house, I'll keep going to him.
Bonus shout-outs to Armando and Dominick - they've been great at getting us taken care of when Arbenz is occupied with a customer!
8/13/2021
Susan H. VERIFIED CUSTOMER
Kevin was very courteous and provided great customer service. He explained the process well and what I should expect in the repair process. Was very satisfied with the service I received from him. Thank you!
8/12/2021
Marc E. VERIFIED CUSTOMER
Great service, everyone was on top of it, I received 3 messages over the time my car was serviced and I could not ask for more.
Again amazing service.
8/12/2021
Jamileh J. VERIFIED CUSTOMER
Best experience with Honda service
8/12/2021
Susan K. VERIFIED CUSTOMER
Mark demonstrated superior customer service. Friendly, knowledgeable. I appreciated how he kept me updated and was open in his assessment and recommendations.
8/12/2021
Eileen C. VERIFIED CUSTOMER
Great service!
8/12/2021
Ivan K. VERIFIED CUSTOMER
Mitch was great and awesome customer service. What honest on the wait time and provided options for a ride
8/12/2021
Scott C. VERIFIED CUSTOMER
ARBENZ WAS GREAT. BEST SERVICE.
8/12/2021
Jennifer M. VERIFIED CUSTOMER
Waiting for a part that is on back order
8/11/2021
Rocio J. VERIFIED CUSTOMER
Arbenz Anton is very professional, respectful, and attentive. He was prompt an in to answer my questions regarding the second maintenance of my vehicle. Thank you!
8/11/2021
Joy K. VERIFIED CUSTOMER
Mitch is an outstanding employee, I was well taken care of !
8/11/2021
Nancy E. VERIFIED CUSTOMER
Nate is awesome the last time I saw him I broke down in the waiting room and he was so nice and kind. This time Nate remembered me and was just as nice. Good customer service is hard to find since the Pandemic a lot of people are reuse but Nate does his job with professionalism and with always goi g above and beyond he even arranged a Lyft so I could go home and have a conference call for work. This kind of service is what keeps me coming back thank you