My Rep was very attentive and professional. I didn’t feel pressured from him at all. Very satisfied with the overall experience. The Lift ride was a surprised and pleasant. Thank you!
1/19/2022
Jigar P. VERIFIED CUSTOMER
Yes Mitchell was very honest and helpful personal. He really won me as your loyal customer. Thanks
1/19/2022
Melanie E. VERIFIED CUSTOMER
He was very courteous and provided quick and excellent service! Thank you!
1/19/2022
Christopher S. VERIFIED CUSTOMER
Mitch went above and beyond !
1/19/2022
Rabia H. VERIFIED CUSTOMER
Always a good experience
1/19/2022
Danielle O. VERIFIED CUSTOMER
Jaun was very helpful; quickly diagnosed the problem with my car alarm and took the initiative to fix it by removing the faulty unit. Clearly, Juan is all about customer service and represents Norm Reeves Honda in a very positive manner.
1/19/2022
Syed A. VERIFIED CUSTOMER
Mitchell was great, and super helpful. Everything went really smooth, on time, and was an amazing experience. Appreciated the teams work.
1/19/2022
David S. VERIFIED CUSTOMER
Mitchell was professional, knowledgeable, courteous and timely. Would highly recommend, job well done.
1/19/2022
Heather T. VERIFIED CUSTOMER
Armando was wonderful! In fact, the entire team was great. I spoke to multiple agents from your call center throughout the scheduling process, and every single one of them was professional, polite, and helpful. That is no small feat. Thank you for a great service experience! To the entire team - keep up the great work!
1/19/2022
Elizabeth H. VERIFIED CUSTOMER
Mark was absolutely great and super helpful and informative about all the details about my car.
1/19/2022
Raylene C. VERIFIED CUSTOMER
When I take my car in for service I always specifically ask for Kevin. I feel confident that my car is in excellent hands with Kevin. He keeps me informed on the status of my car and always gets back to me as appropriate. I respect his recommendations. I appreciate his excellent customer service and professionalism. He is friendly, efficient and respectful of his female customers. Honda is fortunate to have Kevin as an employee.
1/19/2022
Linda M. VERIFIED CUSTOMER
Armando was fantastic. Only waited 30 minutes for an oil change:)
1/18/2022
Lannie T. VERIFIED CUSTOMER
great friendly energetic services, upfront and the wait is decent as quoted.
1/18/2022
Adine G. VERIFIED CUSTOMER
Excellent, efficient and attentive customer service!
1/18/2022
John E. VERIFIED CUSTOMER
Excellent service. Thanks!
1/18/2022
Shilpi P. VERIFIED CUSTOMER
Armando has amazing customer service. He listened to what issues I had with my vehicle and went above and beyond to take care of me. When he wasn’t available, his fellow advisors took care of me as well and made it a nice and smooth transaction. I have gone to other dealerships, but I will drive the 40 miles out to Norm Reeves in Irvine for the amazing customer service your service department provides!
1/18/2022
Mitchell . VERIFIED CUSTOMER
Mark was awesome and helped with all my needs. I'll be coming back for my next service.
1/18/2022
Yousif A. VERIFIED CUSTOMER
Mark was fantastic and explained everything to me, both today and future visits. I will be specifying from now on that I would only like to deal with Mark.
1/18/2022
Peter R. VERIFIED CUSTOMER
Great job by Mark and Kevin. Happy I can always trust your team.