He was professional in dealing with me. He explained and answered my question. He did a good job. Thank you Delano.
9/11/2023
Gina S. VERIFIED CUSTOMER
Kevin is a great advisor and is always helpful. He goes clearly above and beyond to communicate things and is always helpful.
9/11/2023
Alexander C. VERIFIED CUSTOMER
He was great. Good experience.
9/11/2023
Linda B. VERIFIED CUSTOMER
Stuffs are very good and professional took care of our needs and we are very happy with the service
9/11/2023
Kimberly K. VERIFIED CUSTOMER
I brought my car in for a service light on Friday of Labor Day weekend. Didn’t hear back from anyone which is fine since it was later in the day. I waited until 2:00 Saturday to check on status. Couldn’t get a hold of anyone. Then quickly got a text that I responded to. In fact I texted twice. I called back at 3:00. No response. Again at 4:00 no response and Monday was a holiday! Finally around 4:30 we called back again a reminded the receptionist that we texted and called and no response. Around 4:45 we got a call back. We still had a question about the service being recommended and your team was going to ask the repair person. On Tuesday morning they stated it would be $177 to fix. The part was $17.00 and which made labor $160. Within about 20 minutes our car was “ fixed” and ready for pickup. Granted, the turn around that day was speedy. But what a crime to charge $160 for. 20 minutes of labor! Outrageous! Then the had the nerve to say, “oh we waived the diagnosis fee of $99. That fee was never stated to me when I brought it in. Nor have I ever, in my life of owning Toyotas, have I paid a diagnostic fee!
Literally highway robbery!
9/11/2023
Yukio Y. VERIFIED CUSTOMER
I got good service
9/11/2023
Kevin H. VERIFIED CUSTOMER
Brandon restored my opinion of this dealership. He had a very friendly, helpful and professional approach, that I greatly appreciated. Give this dude a pay raise!
9/11/2023
Donna M. VERIFIED CUSTOMER
Brandon Son was polite,courteous, respectful,patient and outstanding. All great qualities for a successful customer service representative. He is a valuable asset to Honda.
9/10/2023
Bianca B. VERIFIED CUSTOMER
Have to come back for nap update already scheduled new service on Saturday
9/10/2023
Parvin J. VERIFIED CUSTOMER
He did a great job. I appreciate
9/10/2023
Melissa R. VERIFIED CUSTOMER
Arbenz will keep me coming back for service!
9/10/2023
Sandra M. VERIFIED CUSTOMER
Trying to make this my last car. So far it’s what I think is the qualities of professional work. I m 77 and I intend to keep my Honda till they take my licenses. Keep up you qualify.
9/10/2023
Rosie S. VERIFIED CUSTOMER
He was very professional and explained everything very well
9/10/2023
Buu W. VERIFIED CUSTOMER
Your car washing machine didn't work . I didn't get my car washed . I hope the machine will be fixed soon. Little disappointment
9/10/2023
Lucy O. VERIFIED CUSTOMER
Absolutely I’m very satisfied with the service
9/10/2023
Bernice R. VERIFIED CUSTOMER
Alexander Heckman offered exceptional service. He is to be highly commended. As a result of his outstanding service, I will remain a loyal customer. Thank you Alexander for the A+ service.
9/10/2023
Bill H. VERIFIED CUSTOMER
Good service & very courteous
9/10/2023
Sanyo G. VERIFIED CUSTOMER
Brandon is great! Thanks Brandon for your help!
9/10/2023
Tu D. VERIFIED CUSTOMER
Luis provided excellent service when I came in to have my Accord serviced. I didn't have an appointment but Luis made sure I was taken care of.
9/10/2023
Reah-Ann N. VERIFIED CUSTOMER
Very professional and prompt. I’m very satisfied overall in the service!