Freeway Honda lost my business because of how they treated me. Rancho, Santa Margarita lost my business because they damaged my car. Your service department was kind, professional, and you certainly have earned me as a customer.
9/16/2023
Solly J. VERIFIED CUSTOMER
Went for the servicing after making an appointment, when we went there we were informed they can’t do it on that day. Then dropped off the car on Friday, never received any calls regarding the service center, was calling & checking on Monday, had to call few times, nobody answered the phone, one call was on hold more than 8 minutes. 4th time had to go through reception, then someone answered & said it was finished on Saturday. Didn’t even receive any text messages regarding it. Due to this, we won’t be coming to this service center anymore. Your technician even said he called and texted on Saturday, but we never got any calls or messages. Our car was there for 4 days for a recall issue that Corporate said should have been fixed in 2 hours.
9/16/2023
Alicia D. VERIFIED CUSTOMER
Satisfied for the service and my car is doing Okay.
9/15/2023
Sean H. VERIFIED CUSTOMER
I got why I needed and I’m happy.
9/15/2023
Hamid N. VERIFIED CUSTOMER
Luis was excellent. The dealership and service was excellent. Thank you
9/15/2023
Sharli C. VERIFIED CUSTOMER
Nathan was courteous and efficient. He gave me a timeframe of one and a half to two hours to complete the service. My car was ready in an hour and a half. I appreciate his accurate prediction.
9/15/2023
Ronald C. VERIFIED CUSTOMER
Brandon is a true professional. He helped me finally find a solution to my AC problem. He was easy to work with, thorough, knowledgeable and kind. Kudos to the mechanic assigned to my car as well.
9/15/2023
Shefif A. VERIFIED CUSTOMER
Long Le I very experienced, friendly, helpful and has great attention to detail.
I callus not ask for a better experience !
Thank you
9/15/2023
Jennifer T. VERIFIED CUSTOMER
Extremely helpful and courteous. Great service! Thank you very much
9/15/2023
Steve N. VERIFIED CUSTOMER
Delano Nichols was very professional and gave great service.
9/15/2023
Lawrence C. VERIFIED CUSTOMER
He went out of his way to be welcoming and helpful. He explained everything.
9/15/2023
Genevieve C. VERIFIED CUSTOMER
Great service!
9/15/2023
Carlos S. VERIFIED CUSTOMER
Great service
9/15/2023
Caleph S. VERIFIED CUSTOMER
Why do you send this if it times out when I reply with issues
9/15/2023
Keane R. VERIFIED CUSTOMER
Excellent service and explain everything very well. I was well informed and enjoyed the friendly service.
9/15/2023
Rodney L. VERIFIED CUSTOMER
Efficient and prompt check-in and checkout. Very professional.
9/15/2023
Tri N. VERIFIED CUSTOMER
Excellent service! Thank you.
9/14/2023
John E. VERIFIED CUSTOMER
Alexander was very friendly and helpful with the service of our car.
9/14/2023
Tierra G. VERIFIED CUSTOMER
He was extremely helpful and went above and beyond in helping me.