The service drive valet inadvertently damaged one of the switches on the driver’s door by scratching it with his metal clipboard. It’s been reported to the service advisor and his manager and the part, already ordered, will be replaced.
9/19/2023
Nadia L. VERIFIED CUSTOMER
Arbenz is the best! He offers a great service that no one can beat.
Well worth driving hours to get serviced here.
9/19/2023
John D. VERIFIED CUSTOMER
????
9/19/2023
Brooke B. VERIFIED CUSTOMER
Great service as usual. Thanks.
9/19/2023
Farzin B. VERIFIED CUSTOMER
Everything was great. Thank you!
9/19/2023
Cuong H. VERIFIED CUSTOMER
N/a
9/19/2023
Bruce S. VERIFIED CUSTOMER
Alexander was outstanding by every measure and always a pleasure to work with
9/19/2023
Adam F. VERIFIED CUSTOMER
Luis was amazing and took great care of me during my visit.
9/19/2023
Paula C. VERIFIED CUSTOMER
This was the second time I brought my vehicle in for a recall repair. Brandon was very helpful as always.
9/18/2023
Stephen Y. VERIFIED CUSTOMER
Sincere, courteous, helpful, professional.
9/18/2023
Elena C. VERIFIED CUSTOMER
Awesome staff
9/18/2023
Bianca B. VERIFIED CUSTOMER
Great customer service! Very friendly and easy to work with. Thank you.
9/18/2023
Jorge Vicente. VERIFIED CUSTOMER
Good and quick service, I would have liked a carwash but hopefully next time
9/18/2023
Daniel V. VERIFIED CUSTOMER
Luis communicated well and was very helpful!
9/18/2023
Samantha W. VERIFIED CUSTOMER
Nathaniel was amazing!!!
9/18/2023
Tony C. VERIFIED CUSTOMER
Professional knowledge for advisor
9/17/2023
Tu D. VERIFIED CUSTOMER
I was told my vehicle was washed. It was not and I no longer had time to wait.
9/17/2023
Rudy M. VERIFIED CUSTOMER
The service was great and Arbenz was great.
9/17/2023
Mary L. VERIFIED CUSTOMER
I waited for my car for several hours only to be told that I’d need a new fuel stack battery. I had to get a rental car for a few days until the supervisor made the decision to fix the car (which was a lease) or to offer me a chance to terminate my contract early for the hydrogen fuel cell car & lease something new. I didn’t hear back from service for a few days do I called Hamid Aminizia who helped me w my first lease. He was more helpful than Delano who I didn’t hear back from except to ask if I was happy w my service! I haven’t even made a decision about what I was going to do yet! He seemed to not have a clue as to what my options were.