I always receive an exceptional service from NormReeves Honda service center but the experience I had while interacting with Delano Nicholas is beyond that. His intent from getgo is how to provide a great customer service. Very patient in explaining all my questions and providing suggestions to make the right decision. He has also pointed me to Drop off service. 5 star Experience for sure.
9/22/2023
Georgina R. VERIFIED CUSTOMER
Wow I was extremely happy with Matthew heat customer service he always goes the extra mile when it comes to customer satisfaction. ????????????????????????
9/22/2023
Tsang D. VERIFIED CUSTOMER
Not Matthews fault but even tho he stamped WASH on the work order, the car wasn't washed when I got back the car keys.
9/22/2023
Mattison T. VERIFIED CUSTOMER
Alexander was very professional and informative during my service experience. He answered all of my questions and provided updates during the time I waited for my car service to be completed.
9/22/2023
Lee S. VERIFIED CUSTOMER
Delano did an EXCELLENT job representing your company. We are from Napa a dead battery in a new Ridgeline is a bit difficult especially when I am a cancer patient but I am so grateful that Delano did a great job…God bless you sir.
9/22/2023
Jose L. VERIFIED CUSTOMER
Excelent costumer service from Long Le. I didn’t have an appointment and they took my car, it was super fast! They did a great job!! :)
9/22/2023
Kelly F. VERIFIED CUSTOMER
Hard to get in touch with service representative. Didn’t get any updates until I asked for them 4+ hours after dropping off my car. Estimated service was very overpriced.
9/22/2023
Timothy S. VERIFIED CUSTOMER
Great work from my advisor, straightforward, friendly, happy to help.
9/21/2023
Sharon S. VERIFIED CUSTOMER
Outstanding service. Very courteous
9/21/2023
Matthew D. VERIFIED CUSTOMER
Na
9/21/2023
Syed S. VERIFIED CUSTOMER
Brandon did a great job helping me out. He is very informative.
9/21/2023
Jeanie T. VERIFIED CUSTOMER
I can always trust Arbenz will take good care of my vehicle when bringing it in for service. Appreciate his professionalism, knowledge and care for his customer. Always service with excellence….thank you Arbenz!
9/21/2023
Heidemarie M. VERIFIED CUSTOMER
Luis Prado showed himself pleasant and knowledgeable in his interaction with me. I am very satisfied with the service I got from the Honda Team. I wil recommend the Firm to others .
Heidemarie M
9/21/2023
Suneet K. VERIFIED CUSTOMER
Great Service
9/21/2023
Dalton C. VERIFIED CUSTOMER
Customer service is great and I always appreciate that.
9/21/2023
Majid N. VERIFIED CUSTOMER
Excellent job Thank you!
9/21/2023
Kimanh K. VERIFIED CUSTOMER
Thank you for your great service
9/21/2023
Babak K. VERIFIED CUSTOMER
Delano did a fantastic job! He is very professional and had my car ready in less than an hour!
9/21/2023
Christine Y. VERIFIED CUSTOMER
Service was good
9/21/2023
Gilbert C. VERIFIED CUSTOMER
Brandon’s attention to detail made my experience this morning by far the best I’ve ever had over the many times and years I’ve brought my vehicle in for routine service. He’s definitely an asset to your dealership. Thank You !