The service was fast and the Mayhieu Morales is perfect give information also he very friendly and very good customer service. more than 8 years I coming to Honda for service but last service was excellent
Thank you for your services.
9/9/2023
Georgette H. VERIFIED CUSTOMER
He was very helpful and professional.
9/9/2023
Carol R. VERIFIED CUSTOMER
Service was good but truck wasn’t washed.
9/9/2023
Tara A. VERIFIED CUSTOMER
He was very friendly and helpful
9/9/2023
Sussan H. VERIFIED CUSTOMER
Nathaniel Arce was polite and courteous and to my knowledge my car was well taken care of.
9/9/2023
Daniel R. VERIFIED CUSTOMER
Really upset, it was the worst experience that I had earlier.
9/9/2023
Hemender VERIFIED CUSTOMER
Very professional, friendly and courteous service by Luis.
9/9/2023
Limor H. VERIFIED CUSTOMER
There was no communication regarding the vehicle with Honda representative. Car was staying at the shop for 5 days. Call Honda and left messages and representative at the service department didn’t return calls. Very poor service!!!
9/9/2023
Dimitar D. VERIFIED CUSTOMER
Great as usual
9/9/2023
Charles B. VERIFIED CUSTOMER
Totally satisfied
9/9/2023
Fred S. VERIFIED CUSTOMER
Wrong tire was orderd,I asked for out the door price it changed 3times,so I had to buy my tires somewhere else,
9/9/2023
Bertha-Ester H. VERIFIED CUSTOMER
I am very satisfied with the attention I appreciate your help and communication with customers.
9/8/2023
Michael A. VERIFIED CUSTOMER
The inspection report showed an item needing repair but he said it wasn’t necessary at this time. I would have considered doing the repair but was never told.
The inspection report also indicated that my front rotors were forming a groove which is concerning because I just had the brakes and rotors replaced by your service center about 8-9 months ago. The service advisor said that he would look into it and get back to me but I have not heard back.
9/8/2023
Jennifer H. VERIFIED CUSTOMER
Very good
9/8/2023
Raul R. VERIFIED CUSTOMER
Positive: came in for recall which I received mail about. Was told it was already done. Called the original dealership that performed the service and they stated it was a new recall. Your team took it in and ended up confirming the right part was in and used the time to fix a different recall.
Needs improvement: rep let me know my oil was at 15% and suggested a change, which I agreed to. He also offered a free car wash. When he called to pick up the car and told me about the recall info, I asked about the oil change and it was not done. He told me it would be another hour. I didn’t receive a call so I showed up just before closing. He apologized and said he was busy. The car was brought out without a car wash. When I got home I noticed a moldy smell coming from the vents. We have aired it out a few days and tried using Lysol in the vents. The smell is now more faint but still there. Also, the oil light is still there. I can clear it myself but now I am going to check the oil clarity to see if it was actually done. I likely will not bring the van back for service unless absolutely necessary.
9/8/2023
Mohammed S. VERIFIED CUSTOMER
Excellent service as always
9/8/2023
Ganchana S. VERIFIED CUSTOMER
I would like a greeting before my name such "Hello" would be nice. Nathan was kind, friendly,and helpful, thank you
9/8/2023
Clair O. VERIFIED CUSTOMER
Delano was great! Personable and very helpful! Thanks
9/8/2023
Bianca D. VERIFIED CUSTOMER
Luis is both professional and friendly.
Was good at keeping me informed of progress on the vehicle.