Long was very helpful with a great personality! Thank you.
9/29/2023
Faythe G. VERIFIED CUSTOMER
I requested a car wash and was told they would do it. When I got home I looked at the car and it wasn’t washed. I texted you back and there was no response.
9/29/2023
Larry N. VERIFIED CUSTOMER
I get fantastic service from your personnel and especially from Brandon Son
9/29/2023
Jasmine A. VERIFIED CUSTOMER
Nathaniel delivered great service today! He was exceptionally helpful, polite, and knowledgeable! I will be returning to Norm reeves Honda for all of my Honda needs ????????
9/29/2023
Diane B. VERIFIED CUSTOMER
Matthew was efficient, professional, and courteous.
9/29/2023
Caleb R. VERIFIED CUSTOMER
I'm at the point where if I want to have an absolutely terrible day, then a sure-fire, guaranteed way is to make an appointment with The Service Center at Norm Reeves Honda. Please note, this has absolutely NOTHING to do with Long's performance - Long was absolutely perfectly fine. This has everything to do with your company's terrible track-record that only continues to degrade year by year. I've been a customer of Norm Reeves for nearly 8 years at this point, and I highly doubt I will be returning ever again.
9/29/2023
Rodrigo H. VERIFIED CUSTOMER
Very good service!
9/29/2023
Roy N. VERIFIED CUSTOMER
Late return due to parts unavailable (return day pushed back twice). Car returned in dirtier condition, despite wash being added to service
9/29/2023
Beverly K. VERIFIED CUSTOMER
All good.
9/29/2023
Jeffrey S. VERIFIED CUSTOMER
Great experience!
9/29/2023
Delano N. VERIFIED CUSTOMER
Great service Kevin And Sean are the greatest
9/28/2023
Trevor S. VERIFIED CUSTOMER
Mayhieu was courteous and straightforward, I appreciated his help very much.
9/28/2023
Martin B. VERIFIED CUSTOMER
Great service.
Delano was GREAT!!!!!
9/28/2023
Vicki K. VERIFIED CUSTOMER
He was a complete 10 in every way. Very helpful with our purchase of our Honda.
9/28/2023
Tim B. VERIFIED CUSTOMER
Great service!!
9/28/2023
James F. VERIFIED CUSTOMER
Delano was awesome and I couldn’t have had a better experience. Thanks!
9/28/2023
Larry B. VERIFIED CUSTOMER
Text message was unclear regarding status.
A personal phone call confirming status from service manager would have been more appropiate
Considering I waited over one hour.
Had I not elected to walk over to the service manager building I would have needlessly waited longer. I showed up at 7am in order to receive personal attention, at least the service manger could attempt to call me, not auto text, or he could have walked over to the other building if I did not answer the call.
9/28/2023
Peter R. VERIFIED CUSTOMER
Mr Arbenz Anton did an extraordinary job on the car, it has been running better than when I first bought the car. Thank you so much for an excellent job, it was truly beyond our expectations.????