I appreciate his kind, interested demeanor, his thoughtfulness to an older woman with difficulty walking. Kindness is the best business!
10/4/2023
Patricia S. VERIFIED CUSTOMER
Very happy with the service. One problem I walk with a cane ambulating is not easy your newwaiting room is a bit of a walk. The young man said he would try to find me a chair. Before he could do that there was a man also with a cane sitting inthe one chair with another empty chair attached to it. I said I would sit there . Big Mistake! I do not think the man was all there .I had nowhere else to go,the gentleman helping me was off doing his work . There should be more chairs for disabled people to use .
10/4/2023
Karina D. VERIFIED CUSTOMER
Great job
10/4/2023
Rebecca Gustiviana. VERIFIED CUSTOMER
Excellent service and communication
10/4/2023
Jane D. VERIFIED CUSTOMER
Arbenz Anton provided us with exceptional customer service. We are so grateful for his dedicated support.
10/4/2023
Vanessa G. VERIFIED CUSTOMER
Delano is great!!
10/3/2023
Behshad M. VERIFIED CUSTOMER
Long was a great communicator and helped answer all my questions!
10/3/2023
Susan P. VERIFIED CUSTOMER
Delano is the best!! Always alway so nice!! So helpful answer all my questions. Just an all around nice guy doing a great job for you!!
10/3/2023
Ninh L. VERIFIED CUSTOMER
Excellent service
10/3/2023
Richard J. VERIFIED CUSTOMER
Mr. Long Le was very helpful. My wife was very appreciative that Honda was able to do oil change without an appointment.
10/3/2023
Richard J. VERIFIED CUSTOMER
Delano was very helpful
10/3/2023
Marilyn J. VERIFIED CUSTOMER
Superb service.
Very nice young man.
10/2/2023
Joseph G. VERIFIED CUSTOMER
Very fast service. Thanks Delano
10/2/2023
Vincent M. VERIFIED CUSTOMER
Delano was very nice and professional, will be coming back soon!
10/2/2023
Katherine And. VERIFIED CUSTOMER
When we picked up the car, we were told it was back to great shape. The car is in horrible shape and needs considerable amount of maintenance and some more work done. The car should not have been released in the condition it was in. We were told it was ready to go and in great condition before picking it up. Unacceptable for Norm Reeves!
We are disappointed with the service and the advice, or actually not given correct advice, when we picked up the car. We are considering using other dealer or auto shop. Again, very, ver disappointed with Norm Reeves! Will probably put a post regarding this
10/2/2023
Nancy G. VERIFIED CUSTOMER
PROMPT, POLITE
INFORMATIVE
10/2/2023
Dawn L. VERIFIED CUSTOMER
Brandon was great! I had the car towed to your location when it died on the freeway and I was very impressed with how you took care of me. Brandon was great on keeping me informed of progress and helped identify appropriate discounts that he could apply. I usually go to SJC Honda, but Brandon provided such excellent service that I will be changing dealerships for my service needs. Thank you!
10/2/2023
Delma P. VERIFIED CUSTOMER
Very professional and all work done in a timely fashion… thank you for your work.. it is appreciated.
10/2/2023
Majid K. VERIFIED CUSTOMER
Appreciate for the deal also nice sales services by Norm Honda staff like Mr. Abdul Omar , Ali , Monir , Edi