Brandon Son is the best service writer I have ever been associated with. Thank Brandon.
4/23/2025
Justin R. VERIFIED CUSTOMER
Everything was great, thanks again!
4/23/2025
Lisa M. VERIFIED CUSTOMER
The car is a 2006 CR-V with 196,000 miles and runs great. I’m very pleased with Norm Reeves service!
4/23/2025
Berta B. VERIFIED CUSTOMER
Nathaniel was excellent in costumer service skills, good job having good workers.
4/23/2025
Pamela P. VERIFIED CUSTOMER
Brandon and the rest of the staff were wonderful.
4/23/2025
Valerie V. VERIFIED CUSTOMER
Arbenz was very helpful and courteous.
Thank you
4/23/2025
Bonnie B. VERIFIED CUSTOMER
Arbenz made a suggestion regarding a comment I had about how my car was driving. I agreed to have them do this repair and I'm happy about how my car felt and sounded like on my drive to and from work today! Thank you!
4/23/2025
Booncheuhn C. VERIFIED CUSTOMER
nathaniel is very nice and friendly. his service was outstanding with a professional manner.
good job! nath.
4/23/2025
Mary H. VERIFIED CUSTOMER
Gerardo Molina is absolutely outstanding and an absolute asset to the Norm Reeves organization! Thank you!!
4/23/2025
Milan P. VERIFIED CUSTOMER
It took more than 3 hours and several messages to hear back from
My advisor. Just like your service advisor, I am quite busy and so this was very frustrating that I had to waste my time trying to reach the service adviser for a basic question. I asked to speak to a service manager so I could get an answer instead of having to keep calling back but the service operator stated she couldn’t reach anyone herself after placing me on a brief hold.
4/23/2025
Andrea G. VERIFIED CUSTOMER
Really good Customer Service.. ????????
4/23/2025
Graciela M. VERIFIED CUSTOMER
Muy agradecida con Gerardo Molina me sentí muy contenta con su servicio .
4/22/2025
Andre V. VERIFIED CUSTOMER
I’m happy with your service.
Your employees are very nice people
4/22/2025
Pamela P. VERIFIED CUSTOMER
Efficient service, may continue getting car serviced there instead of , formerly, Ocean Honda, now it's Jerry Seiner Honda in San Juan Capistrano
4/21/2025
Alberto D. VERIFIED CUSTOMER
I’m satisfied what they done on my car.
4/21/2025
David P. VERIFIED CUSTOMER
Nathaniel has been taking care of me in service for years. He is outstanding on a professional level and also a human level. Authentic, clear, direct, kind, professional but flexible and good humored, and always trying to help in every way. I’d hate to lose him in customer service, but promote him or give him good compensation when the timing is right.
4/21/2025
Zhaoyang G. VERIFIED CUSTOMER
very good and friendly staff
4/21/2025
Cherokee S. VERIFIED CUSTOMER
Over all good vibes and provided detailed information on what was needed and tried to work with my budget as well.
4/20/2025
Catherine I. VERIFIED CUSTOMER
He was personable, knowledgeable and quick.
4/20/2025
Dennis S. VERIFIED CUSTOMER
Mr. Sam Jaber will be receiving a letter this week that will fully explain my disappointments.