Norm Reeves Irvine Service Dept. really stands out when it comes to treating customers with the upmost respect and integrity!
4/20/2025
Rudy M. VERIFIED CUSTOMER
Good job
4/20/2025
Fidel C. VERIFIED CUSTOMER
Mayhieu was very helpful and patient
4/20/2025
Christin J. VERIFIED CUSTOMER
Gerardo was very pleasant and provided above and beyond customer service. He helped reduced my car servicing wait time by letting them know I was waiting and not dropping off my car. He also showed me how to reset my system if my car gives an erroneous message that my tire pressure is low. He was great.
4/20/2025
Joseph K. VERIFIED CUSTOMER
he did an excellent job
4/20/2025
Roberto T. VERIFIED CUSTOMER
Mr. Morales was very kind and helpful when delivering the news I didn’t want to hear about the cost to repair my vehicle. He was very understanding and treated me like family. Thank you for your kindness. It made the bad news not as bad.
4/20/2025
William C. VERIFIED CUSTOMER
Professional service
4/20/2025
Jamie Lyn. VERIFIED CUSTOMER
Nathaniel was so helpful.
4/20/2025
Anthony C. VERIFIED CUSTOMER
Well they did a good job
4/20/2025
Mahtab R. VERIFIED CUSTOMER
PERFECT
4/20/2025
Jozel A. VERIFIED CUSTOMER
Im really impressed with the service! Thanks jacob
4/20/2025
Amador G. VERIFIED CUSTOMER
Excellent costumer service
4/20/2025
Daniel B. VERIFIED CUSTOMER
Nathan is a great service advisor ! I hope he never leaves
4/19/2025
Lorraine P. VERIFIED CUSTOMER
Im very unsatisfied with the service I received on 04-16-25. I originally had an appointment for a car recall & chip windshield damage repair. I stated there was 2 chips that needed to be patched up , however upon inspecting the chip in the front windshield driver side, it still felt grainy and it honestly look like it wasn’t even repaired. Also i’d like to know if there’s cameras by car repair area. I found some scratches and chip paint in passenger door and rear scratches in the back. It honestly look like they didn’t take care of my car.
4/19/2025
Marvin K. VERIFIED CUSTOMER
Jorge is a great service adviser. I feel like he cares about the people he helps. He’s a great guy and goes above and beyond, keeping me updated on my cars status the entire way. If more service advisors were like him Honda would be a better place.
4/19/2025
Sean G. VERIFIED CUSTOMER
It was great working with Mayhieu. If we had a choice, we’d prefer to work with him every time we came to Honda for service.
4/19/2025
Nolan G. VERIFIED CUSTOMER
Every time I have my Honda serviced here at Norm Reeves Honda Irvine, I have had outstanding service from everyone. Gerardo has helped me out tremendously this week with my car and I could not be more thankful. Gerardo you are awesome. Thank you for the great service as always
4/19/2025
Michael C. VERIFIED CUSTOMER
Arbenz always takes great care of his customers.
4/19/2025
Bruce S. VERIFIED CUSTOMER
Arbenz always provides outstanding customer service. I look forward to working with him again for my next service.
4/19/2025
Oscar V. VERIFIED CUSTOMER
I’ll be back whenever I need it again.
Thanks- great job!