Mike checked in my vehicle and provided a cost and time estimate. Repairs were done and matched the cost estimate. My vehicle was ready sooner than expected and was much appreciated.
2/21/2024
Isaak L. VERIFIED CUSTOMER
Service from the advisers were fine however the staff making initial contact and sending you on your way are horrible. Thin build 20s 5’10”dyed blonde hair were mocking the car that I drove as he was bringing my car around then he broke my key chain as he was handing it to me. Not sure what was wrong with him. He should be fired for his behavior. obviously I won’t be coming back here again even though I have Honda care. Mechanics should thank the service assistants for that.
2/20/2024
Alan L. VERIFIED CUSTOMER
He was nice, professional and helpful
2/20/2024
Marion F. VERIFIED CUSTOMER
Delano and the service manager were able to get the repair done and I was very pleased that it was covered as part f the previous warranty repair.
2/20/2024
Xiang Z. VERIFIED CUSTOMER
Well done !
2/20/2024
Cheryl C. VERIFIED CUSTOMER
Delano is a wonderful service representative, very kind and professional! He is awesome! If I have to come back to Irvine Honda, I will request him for my service representative! He explained everything regarding my cars issue very clearly and he was patient. I could not have asked for anyone better!!! Kudos to Delano! According to me, he is definitely an asset to your team!! Thank you so much!
2/20/2024
Erica G. VERIFIED CUSTOMER
He goes above and beyond for his clients
2/20/2024
Anne P. VERIFIED CUSTOMER
All service agents were professional, helpful and polite.
2/20/2024
Annie N. VERIFIED CUSTOMER
Excellent services. Delano is very knowledgeable, polite and very helpful
Thank you so much
2/20/2024
Kyungsup S. VERIFIED CUSTOMER
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2/19/2024
Carmelito D. VERIFIED CUSTOMER
n/a
2/19/2024
Charles K. VERIFIED CUSTOMER
He made services quick and easy
2/19/2024
Mario G. VERIFIED CUSTOMER
Gerardo Molina excelled job very great customer service my first time in the dealership I’m so happy my car luxes like new thank you so much my score is 10
2/19/2024
Alma S. VERIFIED CUSTOMER
Thank you to Nathaniel for his amazing help and fast attention!
2/19/2024
Mitchell A. VERIFIED CUSTOMER
Brandon was great! Service was easy as always in and out! Thank you!
2/18/2024
Ava B. VERIFIED CUSTOMER
I felt the service is satisfactory however,the five month wait time for Honda Civic parts was unnecessary and frustrating.
2/18/2024
Mason B. VERIFIED CUSTOMER
Great service, from the times I’ve gotten my car serviced at this location in the past I felt like all my concerns were thoroughly addressed this time which I appreciate. He kept me updated throughout the process and was very friendly.
2/18/2024
Loraine C. VERIFIED CUSTOMER
Alex from the service department was wonderful! Overall, a great experience
2/18/2024
John M. VERIFIED CUSTOMER
Shuttle drivers were friendly and pleasant to ride with.
2/18/2024
Jeanie T. VERIFIED CUSTOMER
Very satisfied with the service provided from Delano. Thank you.