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Real Reviews from VERIFIED CUSTOMERS
Wael H. VERIFIED CUSTOMER
Your agent did an excellent job!
2/24/2024
Linda Y. VERIFIED CUSTOMER
Long, Brandon & Sean were very courteous & helpful I’ll continue bringing my Honda Accord to Norm Reeves Very pleasant experience Linda Y
2/24/2024
Peter C. VERIFIED CUSTOMER
Arbenz is the best service advisor I've ever encountered. One of a kind. He communicates clearly and accurately. Always make sure the price I pay is reasonable to keep me wanting to come back to the dealer instead of a 3rd part Honda mechanic, like VTEC, which I used to go to and liked. He's got good vibe, easy to work with, doesn't waste my time and money, straight to the point, and just get things done. I had different advisors in the past at this dealer, but none of them can match Arbenz.
2/24/2024
Clair O. VERIFIED CUSTOMER
All great! Delano got me in and out sooner than expected and under cost!
2/24/2024
Robin S. VERIFIED CUSTOMER
Visit was well done thanks to Nathaniel!
2/24/2024
Mark . VERIFIED CUSTOMER
everything was awesome. I bought my car at Ocean Honda but I’m gonna do the service with you. It’s a much better dealership. Happy to bring my car to you on a regular basis. Now next time I’ll buy a car from you as well.
2/24/2024
Sture S. VERIFIED CUSTOMER
He is a great service writer. I will use him again for now on. He will be my service right now for my cars.
2/24/2024
Marta C. VERIFIED CUSTOMER
Excellent job well done. Very pleased.????
2/24/2024
Aneth P. VERIFIED CUSTOMER
Nathaniel was very helpful super professional Same with all the team in there Thank u for the a great service
2/24/2024
Cristina G. VERIFIED CUSTOMER
He is good and very helpful
2/24/2024
Walt B. VERIFIED CUSTOMER
Long did a good job. Would definitely recommend him to anyone.
2/23/2024
Frank S. VERIFIED CUSTOMER
Brandon gave me fantastic service.
2/23/2024
Phyllis L. VERIFIED CUSTOMER
Luis was an absolute god. If he doesn’t get a raise I’ll never come back to Norm Reeves
2/23/2024
Joe D. VERIFIED CUSTOMER
He handled service needs well and car was ready on time.
2/23/2024
Ayta A. VERIFIED CUSTOMER
The pick up service was delayed for 45minute apart from that everything was good
2/23/2024
Renato Y. VERIFIED CUSTOMER
Arbenz was a great help he is very knowledgeable and got me in and out quick
2/23/2024
Tiffany A. VERIFIED CUSTOMER
Amazing service.
2/23/2024
Rowland H. VERIFIED CUSTOMER
I am glad that you people have done a good job finding out what’s wrong with my car. Thank you for telling me that some of the things that are wrong are covered under warranty. Now we are waiting for parts to arrive. Then you are going to replace them. We have two cars, and both of them are Honda’s. That tells a lot in itself.
2/23/2024
Dania C. VERIFIED CUSTOMER
Nathaniel was extremely helpful and accommodating. My only comment would be the fact that Honda charges for a simple tire patch when other locations repair for free.
2/23/2024
Elena C. VERIFIED CUSTOMER
Car service is done ahead of promised time. Customer is well informed on what is going on with the car. Communication is good. Arbenz delivered exceptional customer service. I will surely come back for my car service.
2/23/2024