Oscar is always attentive to my concerns. Every was fixed.
12/30/2023
Heather I. VERIFIED CUSTOMER
I really appreciate Matt's excellent customer service! My car was in the shop for multiple weeks and Matt did a great job communicating updates. I also feel confident that he and the team were methodical and conscientious in fixing my car and that they took every possible step that they could in identifying and fixing the problem.
12/30/2023
Homid M. VERIFIED CUSTOMER
I requested tire rotation and it was not completed, when i arrived for pick up. Instead i got a tire change quote!
12/30/2023
Marsha V. VERIFIED CUSTOMER
Very nice young man. Was pleasant and polite
12/30/2023
Alfredo/Lucci C. VERIFIED CUSTOMER
Licci polanco
12/30/2023
Victor O. VERIFIED CUSTOMER
I have a good service and Kenya berry professional and friendly thank you for be good customer service thank you
12/29/2023
Angelita C. VERIFIED CUSTOMER
Matt marched the price Midas quotes for the wheel alignment. This is a very nice gesture and made me extremely happy.
12/29/2023
Homer L. VERIFIED CUSTOMER
I had to call to check on status of my car several times and left messages
It was not related to me when it was available till 400pm when store closes at 5pm
12/29/2023
Michael T. VERIFIED CUSTOMER
Friendly, professional
12/29/2023
Maria N. VERIFIED CUSTOMER
Comunicación y velocidad
12/29/2023
Victor M. VERIFIED CUSTOMER
Great service
12/29/2023
Edel J. VERIFIED CUSTOMER
Good service
12/29/2023
Mohammad N. VERIFIED CUSTOMER
I was told my car will be done in three hours, but instead took six hours.
I am not satisfied.
12/29/2023
Sarah V. VERIFIED CUSTOMER
Everyone at the dealership was fine, I have no problems there. My only issue is it took five hours just to get a simple oil change. I dropped off my car at 10 AM with an appointment and I was not able to pick up my car till 3 PM. It really ate up most of my day for something that should take maybe 45 minutes? Especially when there are drive-thru facilities doing a full oil change in 15 minutes. I know you can’t compare the quality between the two but still, five hours for an oil changes ridiculous. But at least it was part of the maintenance package so it was essentially free. If I would’ve paid for that service, I would’ve been pretty upset.
12/29/2023
Alejandro L. VERIFIED CUSTOMER
Thank you Oscar for going all the way digging into my questions about my vehicle. Everything from service to payment was smooth.
12/29/2023
Ben E. VERIFIED CUSTOMER
The wait time for regular oil change is a bit ridiculous.
You have the “express service “ stickers on your service area windows but there is nothing express about the service!
I waited over 2 hours for my oil change service
12/28/2023
Angelita C. VERIFIED CUSTOMER
Matthew definitely made me feel he will take care of my car situation. With the best possible service.
12/28/2023
Nang L. VERIFIED CUSTOMER
Thank you very much for your great , and efficient, fast service, I am looking forward to do more business with Freeway Honda .
This is my four time owner with Honda .
Best regards,
Nang & Linda Luong
12/28/2023
Selene G. VERIFIED CUSTOMER
Is a pleasure to have Michael is a very nice person he always answer my questions and my concerns am very plis with his service
12/28/2023
Samiya H. VERIFIED CUSTOMER
Eric is extremely helpful and always takes care of any issues with my car. Very happy with his support!!