Car not washed at end of service. Shuttle van dirty and delayed
1/3/2024
Jose S. VERIFIED CUSTOMER
Great service Oscar
1/3/2024
Gaby E. VERIFIED CUSTOMER
Saib is the best Advisor.
1/3/2024
Mohammed A. VERIFIED CUSTOMER
None
1/3/2024
Rodrigo C. VERIFIED CUSTOMER
Muy amable gracias.
1/3/2024
Jose C. VERIFIED CUSTOMER
Complete satisfaction very much for all Kenya is excellent customer service thanks for all
1/3/2024
Refat I. VERIFIED CUSTOMER
Good customer service and great quality maintenance plus fast service it’s fantastic service for my vehicle
1/3/2024
Michelle O. VERIFIED CUSTOMER
Work was done fast and Kenya helped me get a ride home. I will come back to fix my alignment and get new tires soon. Thank you.
1/2/2024
Sandra D. VERIFIED CUSTOMER
I appreciated the updates by text. Matt was very quick to answer my questions.
1/1/2024
Jatin M. VERIFIED CUSTOMER
Mathew was very upfront about the service and very responsive. Thanks
12/31/2023
Maria B. VERIFIED CUSTOMER
He was super helpful and polite. He also ensured I had no further questions and was satisfied with my visit. Thank you!
12/31/2023
David /. VERIFIED CUSTOMER
Very impressed with Ms Kenya Adame service advisor. She is very curtious n friendly. Excellent service.
12/31/2023
Debra H. VERIFIED CUSTOMER
Dropped car off at 8:15 for oil change/tire rotation. Met Oscar for the first time today. Really nice to work with. One of the recommendations was 4 whl alignment. We were given this info about 11:30. Thought about it and called Oscar to go ahead with it. Told him we needed the car back by 2:00. As it got close to 2, we hadn’t heard from Oscar. Decided to just drive down in hopes it would be ready. Couldn’t find Oscar, ticket wasn’t closed out and alignment wasn’t done. 1/2 hour later still no Oscar but did get paperwork taken care of. Left about 2:40. Oscar eventually contacted us, apologize and stated service was really busy today because of holiday. We would rather he told us that they weren’t going to be able to do the alignment today and we would need to bring it back. We would have been ok with that. Instead we let with my wife being very disappointed. We would certainly work with Oscar again but just be up front with us.
12/31/2023
John C. VERIFIED CUSTOMER
Matthew was professional and courteous.
12/31/2023
Francisco M. VERIFIED CUSTOMER
Matthew was honestly one of the easiest people to talk to and service was probably the best I’ve ever gotten. He helped me understand everything that needed to be done, helped with giving me number for everything, and he mentioned Jesus who was the mechanic who worked on my car which so I knew my car was taken care of right away! I think those two are probably one of the best I’ve ever worked with since getting my car in 2021 and going to Freeway Honda exclusively. 11/10 would recommend people to get Matthew to help with any issues on any car problems. Thanks Matthew!