Jose Cuatlayotl was very attentive in handling customer satisfaction.
1/9/2024
Firasat G. VERIFIED CUSTOMER
I left many messages for Mr. Jose he didn’t responded to my calls. I had doctors appointment and I missed it. I wish he should have informed me sooner so that I get Uber for my appointment.
1/9/2024
John C. VERIFIED CUSTOMER
No car wash for having two warranty fixes for the same or similar problem, or do you only wash cars when they’re sold. I paid over $40 for Fasttrak fees, I could have drove in regular lanes but I would have missed my appointment. Plus gas to and fro. No point in going to the local dealer because I’d have to reinvent the wheel explaining what didn’t get fixed / corrected the first time. I think I owned the car a whole three days before it had the issue. A clean car would have gone miles. Matthew was solid.
1/9/2024
Linda L. VERIFIED CUSTOMER
Excellent customer service.
1/9/2024
Tina F. VERIFIED CUSTOMER
Fast, friendly service as always!
1/8/2024
Jasmine S. VERIFIED CUSTOMER
Excellent job! Great customer service and was very nice. He walked me through everything so well, and even made sure I was able to get shuttled home due to the long wait. 10/10
1/8/2024
Jerry M. VERIFIED CUSTOMER
Excellent work. Thank you!
1/8/2024
Amy H. VERIFIED CUSTOMER
Matthew was very attentive, explained everything, and communicated well.
1/7/2024
Briana M. VERIFIED CUSTOMER
I will not be returning to this Honda Location. Both times I have dropped off my car for an oil change, I have been quoted a time and waited MUCH longer. I dropped off my car at 9:15 this morning and it was not ready until 2:30PM. I understand locations are busy, but five hours for an oil change seems ridiculous.
I am thankful for the kind staff that dealt with my frustration.
1/7/2024
Lisa R. VERIFIED CUSTOMER
I was so happy with freeway Honda’s care of my car. Hector and my technician Tony were both amazing. I had rodent damage in my engine compartment and they both gave wonderful suggestions and helped me understand exactly what was happening. I love FreewayHonda. Thank you so much.
1/7/2024
Michael E. VERIFIED CUSTOMER
If it wasn’t for the great service Hector provided me with and the assurance of the work being completed and my satisfaction would be fulfilled. I don’t take spending 2300.00 lightly, but hector provided me a great experience.
1/7/2024
Elga C. VERIFIED CUSTOMER
????????
1/6/2024
George L. VERIFIED CUSTOMER
Matthew did a great job at keeping thing simple and easy to understand.
1/6/2024
Kimberley/ Robert. VERIFIED CUSTOMER
Car runs noticeably better.
1/6/2024
Fernando F. VERIFIED CUSTOMER
Matthew is very helpful, and answered all my questions with kindness.
1/6/2024
Darvin T. VERIFIED CUSTOMER
Thank you Kenya. You were very helpful.
1/6/2024
James H. VERIFIED CUSTOMER
Oscar was very communicative and detailed all work being done and recommendations. Will definitely ask for him next time I go for service .
1/6/2024
Michelle O. VERIFIED CUSTOMER
Helped me with my car and explained what was needed to fix it.