They were a lot faster then what they said they were going to be done
2/10/2022
Sara S. VERIFIED CUSTOMER
Juan has taken care of my service each time I have taken my car in. He is always friendly and takes time to give me all the information I need. He remembers me which makes me feel he cares about my keeping my car running safely. I have been very happy with my dealings with everyone at Norm Reeves Honda.
2/10/2022
Angel K. VERIFIED CUSTOMER
Christopher was great! Great customer service.
2/10/2022
Raafat I. VERIFIED CUSTOMER
None
2/10/2022
Henry G. VERIFIED CUSTOMER
Undercarriage lower cover loose and dragged all the way back home.
2/10/2022
Rodrigo B. VERIFIED CUSTOMER
Thanks
2/9/2022
Pedro P. VERIFIED CUSTOMER
Excellent service from Brandon!
2/9/2022
Pedro P. VERIFIED CUSTOMER
Excellent service from Brandon!
2/9/2022
Alondra B. VERIFIED CUSTOMER
Joshua a complete gentle when helping me , I felt really special../ Thsnk you Honda????
2/9/2022
Thanh-Nga P. VERIFIED CUSTOMER
Silvia Portillo was excellent explaining everything and showing underneath hood of what were change in the car and showing me the broken parts with auto mechanic. I would definity refer my friemds to her and go back to her so please keep her there at norms reeve west covina. Thank you sincerely Nga Pham
2/9/2022
Ashley Y. VERIFIED CUSTOMER
Always provided with excellent service whenever I bring my car to the dealership. Although another dealership is closer, I am willing to make the drive because of the quality of service and assistance I receive.
2/9/2022
Yolanda D. VERIFIED CUSTOMER
I like your service people are very polite thank you.
2/9/2022
Conrado G. VERIFIED CUSTOMER
Great and fast service!
2/9/2022
Marie G. VERIFIED CUSTOMER
Carlos was very professional. He answered my questions and kept me informed of my cars needs, quoted the cost to make the repairs needed and since I was waiting how long it would take. I appreciate his thoroughness. I will request him as my service agent in the future as I trust him also. Keep up the good work.
2/9/2022
Karen C. VERIFIED CUSTOMER
Joshua Martinez helped me today and provided excellent customer service. Beyond impressed by his hospitality and genuine/ professional expertise. I will be coming back to him for future services. Joshua answered all my questions, and made me feel like a valued customer. Joshua Martinez is a valuable asset to the Honda Norm Reeves West Covina team.
2/9/2022
Lino F. VERIFIED CUSTOMER
Very happy this time. My car was seevice in one and half hour
2/9/2022
Francisco B. VERIFIED CUSTOMER
Made my experience great , got my problems fixed quickly and in a well mannered way , very polite as well