Im really happy about the customer service I received everyone was really nice my car runs good my ac works now however ive been there twice both times i asked for them to look at my cv joints because if you make a sharp turn they start to pop and they absolutely shouldn’t be doing that i only have around 69000 miles on the car the first time they charged me $180 something just to look at them and said they are fine this time they didn’t even comment on them i feel like with such a expensive repair i just did the least they could’ve done was check them again when i asked them to
5/18/2022
Rene L. VERIFIED CUSTOMER
Anthony from Norm Reeves Honda West Covina, CA was so helpful, polite and overall so wonderful! He went above and beyond to make my visit as smooth as possible.
5/18/2022
Clara V. VERIFIED CUSTOMER
Excellent customer service
5/18/2022
Berlyn M. VERIFIED CUSTOMER
Trinity Guzman made my experience better than the past experiences
5/18/2022
Gloria B. VERIFIED CUSTOMER
Very satisfied
Sylvia very professional
And the rest of the team
5/18/2022
Patrice B. VERIFIED CUSTOMER
Awesome job! Keep it up
5/18/2022
Maria S. VERIFIED CUSTOMER
I appreciated Silvia keeping contact with me through email and via text when I was unavailable. She was certain to answer any questions or concerns I had with the maintenance of my vehicle. In addition, she ensured my vehicle will be available at the after hours service pick up.
5/18/2022
Yu L. VERIFIED CUSTOMER
awesome service, nice conversation, great jobs
5/18/2022
Madeleine K. VERIFIED CUSTOMER
I requested Juan to assist me today do my prior experience with him. He is always very professional and gives exceptional customer service.
5/18/2022
Luis E. VERIFIED CUSTOMER
Thanks you Trinity for the In-depth rundown of my vehicle. I left know everything was ok. Thanks for the clear communication. Greatly appreciate it.
5/17/2022
Ted A. VERIFIED CUSTOMER
Excellent service by Mr Martinez
5/17/2022
David . VERIFIED CUSTOMER
Thanks
5/17/2022
Greg P. VERIFIED CUSTOMER
The service was fine, but the problem was the price of the oil change. Let's just say this will be my first time and last time at the dealership.
5/17/2022
Charlene M. VERIFIED CUSTOMER
Juan is Friendly, knowledgeable, and helpful with questions I had. Great advisor!
5/17/2022
Patrick C. VERIFIED CUSTOMER
Very good
5/17/2022
Christina M. VERIFIED CUSTOMER
My experience with your Honda service today was excellent. My experience with Juan was exceptional. Juan is very good as what he does. His professionalisms and kindness to customers is what impressed me. He is definitely an asset to your company.