Fluid didn’t get filled at all. Was a horrible experience.
1/1/2026
Robert K. VERIFIED CUSTOMER
Very efficient, thank you
1/1/2026
Craig W. VERIFIED CUSTOMER
My satisfaction with the service to replace my headlights was exceptional. I received total replacement of the headlights which I would not have without My service reps attention to detail. She saved me $99.00 dollars which I had already paid to the parts department. Which I had returned to me! Without her checking the recall list and verification that my car was on the list. I cannot tell you how happy I am.
1/1/2026
Jose H. VERIFIED CUSTOMER
Great service my advisor was very professional
1/1/2026
Sigifredo U. VERIFIED CUSTOMER
The sales person was great she was very delightful
The finance department moe was great as well very direct and upfront
Even the service guy Erick that had to do the recall for it was very informative but unfortunately I got a call from some **** with an attitude telling me where’s his money? I’m like what ? He said you had till Monday to bring me a check and you didn’t now I’ll send it out to get financed a the highest apr with a **** **** attitude when I had already payed the car and dropped the check off
He needs to get off his high horse and respect people more the mistake was on his end not confirming but didn’t even get an apology or confirmation he just said well if I don’t call you back we have it once I told him it’s been payed for a week now I had my recite as proof Over all 4/5 just cause of the **** you guys hired
1/1/2026
Howard W. VERIFIED CUSTOMER
Great, courteous, and efficient service!
12/31/2025
Jomelyn S. VERIFIED CUSTOMER
Trinity was great. Explained the repairs clearly, answered my questions, kept me updated and ensured that everything was completed on time.
12/31/2025
Francisco M. VERIFIED CUSTOMER
N/a
12/31/2025
Jamal P. VERIFIED CUSTOMER
Trinity took care of me as always. Will return back for more service and maintenance needs. Thanks!
12/31/2025
Peter L. VERIFIED CUSTOMER
Very good service. Tiffany was great.
12/31/2025
Araceli G. VERIFIED CUSTOMER
Friendly and professional customer service
12/31/2025
Anthony C. VERIFIED CUSTOMER
David was great and personable. He maintained good communication regarding the status of my vehicle.
12/31/2025
Jose L. VERIFIED CUSTOMER
I wasn’t offered for my tire to be fixed they told me there was a nail in my tire and it was leaking also when I went to check in they gave me another name for the owner of the car but I have been the only owner also then they told me we didn’t service my car there when I know I did then I asked for the old proof of the service and they had it they couldn’t find my car when I was waiting 20 mins after I paid for it
12/31/2025
Neida J. VERIFIED CUSTOMER
Excellent service!
12/31/2025
Jazlynn D. VERIFIED CUSTOMER
Anthony was awesome to work with! Keep up the great work!
12/30/2025
Larry Y. VERIFIED CUSTOMER
I had a great experience working with Andrew Sharma. He was extremely helpful, answered all of my questions in detail and reassured me my car was going to be okay. He was always available by text or phone call. I’ll definitely come back to Norm Reeves Honda in the future.
12/30/2025
Martha M. VERIFIED CUSTOMER
Excellent!!!
12/30/2025
Dennis L. VERIFIED CUSTOMER
Im happy the service specially Valerie mechado
12/30/2025
David S. VERIFIED CUSTOMER
Very good service with professional manner, recommendations are also help and effective.