Your mechanic lied and told me I had a nail in my tire and tried to sell me a new one for $200. I had my local tire dealer inspect all four tires and there were no nails in any of my tires.
I’ll be telling everyone I know to avoid West Covina Honda. I’ll also be posting on social media. $200 may not be much to a Billion dollar company like Honda but it’s a lot of money to a working family.
12/29/2022
David . VERIFIED CUSTOMER
Thanks
12/29/2022
Jessica O. VERIFIED CUSTOMER
Your service team is always friendly and knowledgeable. Anthony made me feel very comfortable with my service. It was a great experience.
12/29/2022
Felicito G. VERIFIED CUSTOMER
Joshua had provided an excellent and superb service
12/29/2022
Teresa V. VERIFIED CUSTOMER
Excellent
12/29/2022
Francis O. VERIFIED CUSTOMER
You guys really need to sort out how to offer basic car washes for service. If you can do it for new cars that you’re selling, you can do it for service. It’s a complete negative differentiator vs other dealerships and seems to be a VERY basic offering.
12/29/2022
Ron S. VERIFIED CUSTOMER
Anthony was great as always, very thorough and efficient getting my Honda serviced!
12/28/2022
Marc H. VERIFIED CUSTOMER
Quick and very efficient!
12/28/2022
Rebecca G. VERIFIED CUSTOMER
Quick, easy and effective response to my vehicle maintenance issues
12/28/2022
Joseph L. VERIFIED CUSTOMER
Trinity is absolutely amazing!
12/28/2022
Pilar S. VERIFIED CUSTOMER
Service was done at promised time even though I did not have an appointment.
12/28/2022
Magnolia B. VERIFIED CUSTOMER
Excellent customer service!
12/28/2022
Evylyn O. VERIFIED CUSTOMER
Joseph was professional, knowledgeable, and courteous. He let me know how the car is running and what may need attention in the not so distant future. Once again, the professional nature of the service department at Notm Reeve in West Covina is outstanding! Thank
You for your help today.
12/28/2022
Leticia D. VERIFIED CUSTOMER
Excellent service, though I waited in my car over 30 minutes past my appointment time waiting to check in my car
12/28/2022
Mona B. VERIFIED CUSTOMER
He was so educated answered all my questions
Customer caring was ok
On time
I will keep coming back
12/28/2022
Bowen F. VERIFIED CUSTOMER
Brandon was very professional and went through all the services I needed to keep my Honda in tip top condition. My car was completed on time as Brandon had mentioned. Thank you Brandon for all your help and expertise!
12/28/2022
Bernice L. VERIFIED CUSTOMER
JOSHUA is wonderful and a great representative an asset to the HONDA corporatio
12/28/2022
Daniel R. VERIFIED CUSTOMER
The team is always kind and very helpful!
12/28/2022
Enrique M. VERIFIED CUSTOMER
Very satisfied over all
Thank you .
12/28/2022
Richard M. VERIFIED CUSTOMER
Very helpful and courteous. He estimated our wait to be 1 1/2 hours and that is what it was. He didn't try to sell us something we didn't need.