Manny was so helpful, thank you for taking care of my car. I will only come get my car serviced with you!!
He even answered my phone call when I needed advice about my car after the car was serviced. Very thorough service done on my car and wonderful customer service.
1/2/2025
Elizabeth G. VERIFIED CUSTOMER
Trinity is always so helpful
1/2/2025
Daisy A. VERIFIED CUSTOMER
Genaro Pérez was really helpful and kept me updated throughout my service visit. Antonio (shuttle service) was also extremely helpful while I waited for my car to be serviced. The shuttle service is super convenient.
1/1/2025
Karan S. VERIFIED CUSTOMER
Trinity was a pleasure to work with. We appreciated her experience and straightforwardness.
1/1/2025
Zhe J. VERIFIED CUSTOMER
I am very satisfied with the service ~ I sincerely thank the staff.
1/1/2025
Linda N. VERIFIED CUSTOMER
Very nice person. Made me feel comfortable. I am a senior citizen and it meant a lot to me that she made sure I understood everything we talked about.
1/1/2025
Wesley V. VERIFIED CUSTOMER
Trinity was honest and helpful. She answered everything I asked about such as expenses.
1/1/2025
Juan G. VERIFIED CUSTOMER
The service was amazing and fast. I was treated well and with kindness
. I would come back and get my car serviced here without a doubt.
1/1/2025
Veronica V. VERIFIED CUSTOMER
My car had a recall for fuel pump . When I picked up my Pilot it had fuel odor inside like they had spilled fuel on my carpet. I left it all day with windows down but still has strong fuel smell inside. Was not happy at all .
1/1/2025
Vanessa B. VERIFIED CUSTOMER
Great service and promptly was able to get my car maintenance completed!!
1/1/2025
Jaycie T. VERIFIED CUSTOMER
Each time I’ve been to the Norm Reeves location, I’ve had nothing but great service. The team is always kind and happy to answer any questions I may have. I appreciate the quick service times and the team’s willingness to assist.
1/1/2025
Betty S. VERIFIED CUSTOMER
Valerie is professional knowledgeable responsive and friendly. She's a gem! Also Alex Rodriguez is the same and so patient with me. Great team work. Thank you!
But you need to restock your coffee machine to help customers with the long wait.
1/1/2025
Angel G. VERIFIED CUSTOMER
So far so good.
1/1/2025
Gabby F. VERIFIED CUSTOMER
Sean was very nice. The service took quite a long time; longer than I expected. That is my only complaint
1/1/2025
Maria B. VERIFIED CUSTOMER
Mr. Wong has a Good Customer aervice
1/1/2025
Jared F. VERIFIED CUSTOMER
Perfect
1/1/2025
Raymond H. VERIFIED CUSTOMER
Service was great. Definitely was done in a timely manner. Jessica was great
1/1/2025
Charles B. VERIFIED CUSTOMER
Another dead battery but you folks treated with understanding and kindness and courtesy and you treated it as an emergency yes my car would not run without a battery and you got to replace ASAP and you got me on my way and in between all of that many kind words were spoken by a number of people and that was also deeply appreciated.