Had an amazing experience at Norm Reeves Honda. My service writer Ramblin Diego was incredibly helpful, professional, and fast. He knew I had to get to work, had the loaner car ready right away, and even helped move my car seat over for me. Communication was excellent he kept me updated exactly when he said he would and even offered after-hours pickup through the sales department even though I couldn’t make it that evening. I was in and out in about 15 minutes that morning. Great customer service from start to finish!
5/16/2026
Lin C. VERIFIED CUSTOMER
Really satisfied with the services Samuel Tung provided
5/16/2026
Kimberly S. VERIFIED CUSTOMER
Genaro was exceptional. He was helpful and explained everything clearly. Thank you.
5/16/2026
Jeanette G. VERIFIED CUSTOMER
Valerie was extremely helpful. She broke down the service needs and costs in a way that was understandable. She did her best to keep me informed on the status/progress of my vehicle.
5/16/2026
William C. VERIFIED CUSTOMER
Very satisfied
5/15/2026
Lilia M. VERIFIED CUSTOMER
I received courteous service at Honda Reeves.
5/15/2026
Crystal P. VERIFIED CUSTOMER
It shouldn’t take 2 hours for a regular tire rotation and oil change. Especially when you have an appointment.
5/15/2026
Amado M. VERIFIED CUSTOMER
Samuel was very helpful and informative.
5/15/2026
Nina M. VERIFIED CUSTOMER
Martin was great! He was kind, informative, and quick to respond.
5/15/2026
Linh P. VERIFIED CUSTOMER
Sam provided excellent customer service and gave me all the recommendations for my car without ever being pushy
5/15/2026
Jesus R. VERIFIED CUSTOMER
The service was great, quick maintenance on my car, and a relaxing waiting area environment.
5/15/2026
Jorge M. VERIFIED CUSTOMER
Thank you Joe,Adrian and the team for your help and knowledge! I will see you soon for my future service and maintenance
5/15/2026
Tommy M. VERIFIED CUSTOMER
FYI Ram is the reason I only come to you guys now. Other Hondas didn't really get the job done so I drive from Rancho to you. Ram is clear and smooth with communication. Professional and fast with service. Overall great guy. Give the man a raise!!
5/15/2026
Monica L. VERIFIED CUSTOMER
Ramblin was fantastic. Everyone was so kind and helped get me back on the road ASAP. They communicated every step of the way, gave timelines, and was upfront. Truly exceptional service. I will most definitely be back. Thank you!
5/15/2026
Rosemary D. VERIFIED CUSTOMER
My car isn’t a hybrid and it done all the warnings like electrical module was faulty, but they said it was just in the steering wheel and they fixed that. I hope it doesn’t happen again. It was so spooky cause lost all power steering and it went red on my dashboard and too quickly go to the dealer And get fixed that it could cause an accident no when come to a stop it does not get the engine to stop so which is fine I don’t mind because I hated that for the ignition to get overused of turning on and off, but I hope it didn’t affect anything else
5/14/2026
Jennifer S. VERIFIED CUSTOMER
Very helpful and kind and didn’t guilt me that I didn’t get all the recommendations done that day .
I debated bringing my car there or taking it to my local tech due to past experiences . I even recommended a different tech who was awesome the last time, but he was not available. I am thankful that it turned out to be a positive experience or I would not be bringing it back as some of the last experiences have not been great, and I have been a loyal customer over many years and many Hondas!
5/14/2026
Fernando R. VERIFIED CUSTOMER
Great customer service
5/14/2026
Fernando I. VERIFIED CUSTOMER
Very satisfied with the service the service advisor he’s name is Sam very helpful I am completely satisfied