David was very communicative on what I was being charged for and the length of time it’ll take to complete the services. Very happy with his level of professionalism!
5/8/2026
Sarah S. VERIFIED CUSTOMER
All of the customer service employees I worked with from the service department to the sales department were friendly, knowledgeable, and helpful.
Martin in the service department was very good at communicating all of the services that were available for my vehicle and the cost of each one.
Even when Martin was out, his coworkers stepped in and answered my questions. The team clearly works well together.
Alexis in the sales department did not make me feel preassured to purchase a new car and followed up with me in a respectful manner.
This experience makes me want to come back to Norm Reeves Honda in West Covina.
5/8/2026
Sylvia H. VERIFIED CUSTOMER
Adrian was very helpful!
5/8/2026
Sylvia V. VERIFIED CUSTOMER
CS Representative was very polite, professional and down to earth, it was nice having him help me out.
5/8/2026
Luis P. VERIFIED CUSTOMER
Excellent service,great person
5/8/2026
Hugo V. VERIFIED CUSTOMER
Because of David o. I will go back , He was from the beginning to the end very helpful. Thank you David
5/8/2026
Lourence G. VERIFIED CUSTOMER
Very professional
5/8/2026
Aurora D. VERIFIED CUSTOMER
Sam was awesome. He was patient and explained everything in detail.
5/8/2026
Paige O. VERIFIED CUSTOMER
Andrew and his team were super helpful! Best Honda service experience I’ve ever had! Thank you so much!
5/8/2026
Akshay M. VERIFIED CUSTOMER
Extremely professional and honest service. Was in constant communication and kept me informed on the health of my vehicle.
5/7/2026
Uriel M. VERIFIED CUSTOMER
Your team did an excellent job thank u
5/7/2026
John G. VERIFIED CUSTOMER
ᴘʀᴏғᴇssɪᴏɴᴀʟs, ᴅɪᴅɴ'ᴛ ᴡᴀɪᴛ ʟᴏɴɢ
5/7/2026
Cheryl G. VERIFIED CUSTOMER
Excellent and slowest service by Ram Diego!
5/7/2026
Maria O. VERIFIED CUSTOMER
I truly appreciate the assistance I received from Andrew and Genaro in the absence of Andrew they both gave me absolute pleasure and thank you all
5/7/2026
Shahrooz M. VERIFIED CUSTOMER
5 star service once again from Joseph Huynh and his team! ????
5/7/2026
Arturo P. VERIFIED CUSTOMER
Genaro Perez was very kind, thank you!
5/7/2026
Kaila N. VERIFIED CUSTOMER
Genaro is great! Very kind and so helpful!
5/6/2026
Eddie M. VERIFIED CUSTOMER
Sam Tung did a very good job , a “10” .
5/6/2026
Raymond V. VERIFIED CUSTOMER
IM VERY HAPPY THANK YOU I APPRECIATE THE PEOPLE SO NICE
THANK YOU FOR HELPING ME
5/6/2026
Robert G. VERIFIED CUSTOMER
Service was accommodating and understanding, he did a great job of explaining the potential services needed and broke down the next steps to take.