David, was a great help today to get my issue resolved with my tire. I could tell he appreciates what he does and is very knowledgeable. I will be taking my car in for further service! Thank you!!
5/21/2026
Joanna C. VERIFIED CUSTOMER
Samuel has been the best employee I encountered here. He gave timely and transparent updates that made my overall experience enjoyable. Thank you, Samuel!
5/21/2026
Jacqueline B. VERIFIED CUSTOMER
I was very satisfied as I said before with the work men's suit that came from the mechanic as well
5/21/2026
Duane D. VERIFIED CUSTOMER
I had an appointment, was told it would be an hour and a half, two and a half hours later it was done.
5/21/2026
Donna P. VERIFIED CUSTOMER
Valerie is a superb employee of Norm Reeves Honda of West Covina. She went above and beyond, helping me with a complimentary Service coupon for a service on my car. five stars for her!
5/21/2026
Cheng L. VERIFIED CUSTOMER
Good service
5/21/2026
Lou B. VERIFIED CUSTOMER
Samuel Tung was very professional and very helpful, I had a very good experience. As far as the quality of service goes, I requested and purchased 4 new tires. The tires were installed correctly; however, the technician who performed a service failed to recalibrate the TPMS sensors in the car’s settings after performing installation. As a result, I got an error message the next day that stated there was an issue with my TPMS. I was able to clear the error myself, but less experienced customers would have needed to bring their car back.
5/21/2026
Doreen A. VERIFIED CUSTOMER
Valerie is very helpful. She explains everything thoroughly. She is friendly. I was very satisfied with my service.
5/20/2026
Evelyn A. VERIFIED CUSTOMER
Martin was very helpful and answered all my questions.
5/20/2026
M And. VERIFIED CUSTOMER
Always very good service
5/20/2026
Diane E. VERIFIED CUSTOMER
Genaro was very helpful and answered all my questions! He gave me a lot to think about as I didn’t think I would be super interested in a CRV but now it is a contender for me! Very sweet patient cool salesman.
5/20/2026
Cristina E. VERIFIED CUSTOMER
The service I received was great. Able to book appointment quick and the service person who assisted me provided great service and advised me the additional service that I will need. He was very pleasant, professional and knowledgeable
5/20/2026
Stan S. VERIFIED CUSTOMER
Wow great service !!!!!!
5/20/2026
Juliet R. VERIFIED CUSTOMER
Excellent service
5/20/2026
Mosaic Escrow. VERIFIED CUSTOMER
Valerie went way above and beyond excellence. She was by far the best service manager I have ever had the pleasure of working with and will be requesting her to handle all of my service visits moving forward.
5/20/2026
Rosa J. VERIFIED CUSTOMER
I was very pleased with Valerie's assistance. She was exceptionally helpful and thoroughly explained all the necessary services for my vehicle. Valerie also informed me about the payment credit you offer, which greatly simplified the process for me.
5/20/2026
Lori L. VERIFIED CUSTOMER
No thank you.... You said one simple question and I answered that one question..
5/20/2026
Angelica D. VERIFIED CUSTOMER
I like the service Valerie Machado offers she’s vey knowledgeable and helpful. Thank you!!
5/20/2026
Ray P. VERIFIED CUSTOMER
Andrew communicated well the needs for my vehicle and provided exceptional customer service.
5/20/2026
Evangelina H. VERIFIED CUSTOMER
Car feels much better after the work y'all did. Sam was very professional and kind.