Matthew was excellent - very clear communication and showing what our repair options were. He also went the extra mile working with the warranty people!
Thank you
9/11/2025
Fatme H. VERIFIED CUSTOMER
There was no car for rent during the long process.
9/10/2025
Tracy B. VERIFIED CUSTOMER
He was awesome and worked something out with me to get my last oil change on my plan approved, even if I was expired by a few days. I didn’t mention it, but I’ve been going through some financial hardships having to take time off of work to be with my mom who is dying of cancer, so I was way overdue for an oil change, but felt safe enough to take the time to get it done, but I was late. His ability to get it approved meant everything.
Thank you. It’s small acts of kindness like that, will keep me coming back.
9/10/2025
Delfin R. VERIFIED CUSTOMER
Great service!
9/10/2025
Jeanne T. VERIFIED CUSTOMER
Love how Matthew's dedication to customer care is as important to him as vehicle needs and care! He's a good one take it from a retired fleet manager!
9/10/2025
Jennell P. VERIFIED CUSTOMER
Michael made every thing easy we’re good for another six months
9/10/2025
Teng L. VERIFIED CUSTOMER
Service advisor Blong was great went above and beyond to make the experience smooth and very transparent always kept me in the loop.. couldn't ask for a better service advisor
9/10/2025
Peggy S. VERIFIED CUSTOMER
I appreciate the welcoming environment from when I dropped off my car to pick up. The best service department! Thank you.
9/10/2025
Brianna L. VERIFIED CUSTOMER
None
9/10/2025
Lester E. VERIFIED CUSTOMER
Finished much quicker than they estimated. Very polite.
9/10/2025
Laura R. VERIFIED CUSTOMER
I had my car in for an oil change and an Auto Butler reapplication and also added on a few services that were recommended. I was satisfied with my experience at the time but a few things came up afterwards that were less than satisfactory. I first noticed a few parts (bolts) near the hood of my car. Mikey was able to help confirm they were just spares after I talked with him and sent him a picture. After that, I had my tire pressure sensor in my car come on. This was concerning as I believe I paid for a tire rotation/check. I think it was as simple as resetting it but I would have thought this is something the dealership would have done. Later, my oil life alert came on saying maintenance is due. Again, I hope this is just a matter of the meter not being reset, but I would expect the dealership to do that as I paid for the service.
9/9/2025
Bai L. VERIFIED CUSTOMER
It is a pleasure to work with Chad.
9/9/2025
Gary L. VERIFIED CUSTOMER
The service advisor did an amazing job for me today. I'm very happy for his extra efforts keeping me informed about the auto repair. You're lucky to have him on your service staff.
9/9/2025
Weili C. VERIFIED CUSTOMER
Thanks for the professional service.
9/9/2025
Aaron A. VERIFIED CUSTOMER
Matt is the best!
9/9/2025
Dan K. VERIFIED CUSTOMER
Very helpful and timely, Thank you!
9/9/2025
Marsha/Dan Z. VERIFIED CUSTOMER
Thanks so much for getting everything done today.
9/9/2025
Brooke L. VERIFIED CUSTOMER
Everything went smoothly. Friendly worker and it was efficient timing. Thanks
9/7/2025
Cindy G. VERIFIED CUSTOMER
It was very satisfied with the quality of the work done on our vehicle. The only issue I have is that the price seems a little bit steep but then in today’s world the price is a little steep. I’m just about everything. Michael Estrada did fine job helping me.