Matt Was a great help prioritizing car maintenance and repairs. I would recommend him personally to a friend
9/17/2025
Jalane S. VERIFIED CUSTOMER
Every time I see Drew Tyrone Robinson and Jalaine Spencer he's a very very big help thank you guys at Coon rapids Honda ????
9/17/2025
Michael R. VERIFIED CUSTOMER
Chad did a great job as always.
9/17/2025
Stacy T. VERIFIED CUSTOMER
Easy to check in and nice area to wait for car to be serviced
9/17/2025
Lashon S. VERIFIED CUSTOMER
Thank you Michael! Very welcoming and easy to work with!
9/17/2025
Michael B. VERIFIED CUSTOMER
Stuff out of van was stolen plus amount given was different thus had the wrong amount on check and had to pay 3% convenience fee. So horrible experience.
9/17/2025
Forrest H. VERIFIED CUSTOMER
Chad always does a great job! He even called me twice during the day to keep me informed.
9/17/2025
Jodi C. VERIFIED CUSTOMER
I was told it was covered under warranty and then it was not. I decided to run diagnostics since you would not use the codes I pulled and he did not tell me the codes your mechanic pulled. It is the second bad experience I have at a Honda dealer ship.
9/17/2025
Linda F. VERIFIED CUSTOMER
Everything was amazing as usual. Staff is friendly, knowledgeable and efficient. Love the complimentary car wash. Thanks for everything!
9/17/2025
Eve K. VERIFIED CUSTOMER
Matthew has been my service representative multiple times and he is the literal best! He is friendly and attentive. He listens to your needs and makes sure your car is fixed properly the first time around. He is the only service representative I will go to because of how great he is.
9/17/2025
Robert H. VERIFIED CUSTOMER
Chad, kept me thoroughly informed on the service of my CR-V. I trust Chad to always provide great service and he always does!!
9/17/2025
Linda C. VERIFIED CUSTOMER
As always, the service was wonderful. Advisors were very helpful as were other staff. I would recommend the service department to any of my family and friends.
9/17/2025
Kelly M. VERIFIED CUSTOMER
Mikey knows who I am and is always friendly and listens to any concerns.
9/16/2025
Brice J. VERIFIED CUSTOMER
Michael was professional, courteous, knowledgeable, and communicated clearly. Great experience
9/16/2025
Carolyn B. VERIFIED CUSTOMER
Valvoline Instant Oil change did not tighten the air filter
It took them 3 days to get to Rapids Honda to do an investigation in order to take accountability for this with little to no communication from them. Shawn Richter provided me with an ongoing texting box and his work number which enabled me to easily communicate with him.Since Valvoline wouldn't take any responsibility for decreasing the oil that spilled, Shawn graciously did it at no charge.Thank you Shawn!
9/16/2025
Jacob S. VERIFIED CUSTOMER
Matthew was very responsive and kept me informed on the progress of the car service.
9/16/2025
Cheryl T. VERIFIED CUSTOMER
Great job!
9/16/2025
Benard N. VERIFIED CUSTOMER
Service completed timely
9/15/2025
Tracy H. VERIFIED CUSTOMER
Michael was very helpful and professional
9/15/2025
Thomas P. VERIFIED CUSTOMER
Great job!!!! Top tier service!!! Matt was great to work with…. Highly recommend!!!