Customer services was great and i was help right away
12/6/2025
Balbina G. VERIFIED CUSTOMER
Great customer service
12/6/2025
Patrick F. VERIFIED CUSTOMER
Drew and the service manager were very helpful
12/6/2025
Don B. VERIFIED CUSTOMER
Shawn is the greatest I have ever dealt with
12/6/2025
Teresa K. VERIFIED CUSTOMER
Yes! He was great! Got me in and out so quickly. Took me in before my appointment even
12/6/2025
Frank P. VERIFIED CUSTOMER
Service time qouted was right on time. Very helpful with additional service that my vehicle needed.
12/6/2025
Terri R. VERIFIED CUSTOMER
Michael was very helpful and handled my service well. I checked out and was very satisfied will all the service at Honda. Michael is the best!
12/6/2025
Sherri S. VERIFIED CUSTOMER
Matthew was very courteous and good at explaining what my car needed to have done.
12/6/2025
Marilyn P. VERIFIED CUSTOMER
Service was done on time.
12/6/2025
Chad M. VERIFIED CUSTOMER
I tired of being asked if I want to trade in my car
12/6/2025
Mark S. VERIFIED CUSTOMER
Please hire a few more people to help.
12/6/2025
Kathy H. VERIFIED CUSTOMER
The replacement of my brakes, rotors and transmission service was fine. I appreciated the shuttle service. My issue was with the 3% add on to use a credit card. I had called ahead and received a service price, when I dropped my car off and they gave me an estimate there was never mention that there was an additional cost to pay with a credit card. I would have returned with my check book to save that additional amount. I have no problem with the 3% charge - just make sure customers know that ahead of having the service done, including quotes. This should be verbally and also a large sign where payments are made.
Mr Estrada the service rep was kind enough discount the service enough to cover the additional cost. However the whole experience and the fact I can go other service places for less, I doubt I will be back to Rapids Honda.
12/6/2025
Patricia F. VERIFIED CUSTOMER
Great service!
12/6/2025
Lloyd W. VERIFIED CUSTOMER
Great job
12/6/2025
David H. VERIFIED CUSTOMER
They did a good job
12/6/2025
Rebecca W. VERIFIED CUSTOMER
The service department did an excellent job. I am completely satisfied with the work.
11/26/2025
Donald P. VERIFIED CUSTOMER
Michael was polite, helpful, explained everything in detail, made recommendations and gave me options. Appreciate that he made sure my car was ready before the snowstorm hit.
11/26/2025
Bryan H. VERIFIED CUSTOMER
Great work!
11/26/2025
De Shawn. VERIFIED CUSTOMER
Chad was awesome, very easy to work with and kept me updated all while being timely and very professional. Thanks!