Chad was awesome! Very great service, and he really looked out for me.
7/7/2026
Malcolm A. VERIFIED CUSTOMER
Drew Mechley oversaw getting vehicle checked in and he kept me posted through out the procedures being done. He was very cordial and most helpful.
The mechanics got right on with the repairs and everything was completed in a most timely manner.
7/4/2026
Robyn S. VERIFIED CUSTOMER
My Service Writer was knowledgeable, professional, and attentive. I was happy with the service and appreciated them accepting my decision on the items I wanted completed on my car. Thank you!
7/3/2026
Sharon D. VERIFIED CUSTOMER
I always ask for Micheal. He is patient and explains everything. I can count on him.
7/1/2026
Lucas W. VERIFIED CUSTOMER
Great job in identifying the issue. Drew was helpful and friendly.
7/1/2026
Stacy T. VERIFIED CUSTOMER
Excellent customer service
7/1/2026
Lawrence H. VERIFIED CUSTOMER
Great customer service
7/1/2026
Zang V. VERIFIED CUSTOMER
Terrible service. I have an appointment at 10:45am and stood there waiting for 10 minutes because all the advisors except for Chad was working at their desk and I was the only customer standing there. Literally makes no sense that no one is working and it’s only 10:45am.
My car was there the whole weekend until Monday but on Monday, no one called that my vehicle is ready. So I called in the afternoon and receptionists forwarded me to 2 advisors who aren’t even there. I left a voice mail and no one bothered to call me back even until today. I decided to go to the shop at 4pm on Monday, I found my car out on the parking lot, and got it with the help of advisor Blong.
Why bother even sending me to advisors who aren’t even working that day? Those receptionists are terrible at their job.
6/30/2026
David G. VERIFIED CUSTOMER
Matt was amazing. Great communication throughout.troubleshooting was great
6/30/2026
Susan I. VERIFIED CUSTOMER
Chad was very polite and very helpful and informative. I was very satisfied working.with him.
6/30/2026
Lynette S. VERIFIED CUSTOMER
Shawn Richter is THE BEST! He makes it easy to come back to Rapids with the great service he provides!
6/30/2026
Shirley K. VERIFIED CUSTOMER
Ever thing was good
6/30/2026
Rosalind S. VERIFIED CUSTOMER
Mikey was courteous, professional and made the process fairly painless! He gave me a time when my vehicle would be ready. Hope I get to work with him again!
6/30/2026
Daryl P. VERIFIED CUSTOMER
On time and faster than expected. Very polite
6/30/2026
David M. VERIFIED CUSTOMER
Shawn always does a great job.
6/30/2026
Todd C. VERIFIED CUSTOMER
Mathew (Money Bags) was very attentive to our needs and really took care of us. He kept us in the loop on the progress that was being made on our ridgeline. He did an awesome job. thank you, Matthew.
6/29/2026
Samuel S. VERIFIED CUSTOMER
Kind, quick, and courteous. Very pleased with the visit
6/29/2026
Rebecca T. VERIFIED CUSTOMER
Drew is a trusted service person. He is professional and gives me the best deal.
6/28/2026
Brian B. VERIFIED CUSTOMER
Appreciate all the assistance from Matt and Rapids…many thanks!
6/28/2026
Susan K. VERIFIED CUSTOMER
Drew did an excellent job. HE IS very kind and helpful.Very efficient!