Very polite and friendly service person. Quick service while I waited. Had a technician get my blue tooth phone connection back.
5/18/2024
Shelia S. VERIFIED CUSTOMER
I would tell people to try Rapids Honda
The service is wonderful and the staff is very helpful an polite
I got my car from there and I always take my car back there to be serviced. I would recommend Rapids Honda in a heartbeat.
5/18/2024
Kristi O. VERIFIED CUSTOMER
Thanks! Made the whole thing easy.
5/18/2024
Kelly R. VERIFIED CUSTOMER
Chad was great and very helpful. Wonderful service!
5/18/2024
Diane R. VERIFIED CUSTOMER
Matthew explained everything well.
5/18/2024
Mike W. VERIFIED CUSTOMER
Drew is a great asset to your team . I am very pleased with the service I have received.
5/18/2024
Karen R. VERIFIED CUSTOMER
Chad zastrow was very helpful.
5/18/2024
Jalen H. VERIFIED CUSTOMER
Marlin was very courteous and took the time to look into my requests and questions. His customer service was great.
5/17/2024
Betty K. VERIFIED CUSTOMER
I have not one complaint!
5/17/2024
Daria H. VERIFIED CUSTOMER
After reviewing my Vehicle Check-In, had to call 4 times before confecting with my service agent, I had left messages on two agent’s phones but no one called me back. My hood was bobbing so I wanted that adjusted but it was not noted on my vehicle check in, the agent that was there when I arrived for pickup said there were no notes about that but it must have been done. Driving home I could still see the hood bobbing. Also upon pickup my passenger seat was dirty with white streaks and a spot that looked like dried glue. The service agent was able to clean it. When I got home I left a message for the Service Manager, Shane S. But there was no callback. The customer service and communication was not at all what I had come to expect from other Honda Service Centers, where issues were reviewed on paper before leaving the car and then again at pickup. I don’t live in the North metro, so I can’t just pop in for an adjustment. This car is an investment for me, and should be treated with car by all Service Employees.
5/17/2024
Becky J. VERIFIED CUSTOMER
Shawn & everything was great! Sorry I am opting out on surveys- receive hundreds of them!
Thank you
5/17/2024
Steven Arnie. VERIFIED CUSTOMER
Did everything I wanted, in less time than I expected ??????
5/17/2024
David C. VERIFIED CUSTOMER
Excellent customer service. Went out of his way to explain everything thing to me.
5/17/2024
Annelise B. VERIFIED CUSTOMER
Five stars. Excellent consumer service
5/17/2024
Robert Q. VERIFIED CUSTOMER
Good job
5/17/2024
Sally O. VERIFIED CUSTOMER
Great service
5/17/2024
Chip P. VERIFIED CUSTOMER
Paid $99 just to be a problem I knew I had with no resolution done. Trading this car in so in can be some one else problem for a Toyota this weekend.
5/17/2024
Elizabeth K. VERIFIED CUSTOMER
Always friendly staff and very great customer service