Went above and beyond to call ford and see if my vehicle was still under warranty without even asking, it was his suggestion!
12/12/2019
Jennifer S. VERIFIED CUSTOMER
My service took a very long time. I'm usually in and out under an hour. Today it was over 2 hours.
12/12/2019
Liz S. VERIFIED CUSTOMER
Excellent customer service as usual!
12/11/2019
Arthur B. VERIFIED CUSTOMER
Unsure if the problem can be covered under my maintenance contract purchased from Roseville Toyota.
12/11/2019
Mai T. VERIFIED CUSTOMER
I still didn’t understand how my regular Service came up to a $1000 for just regular clean up ... I understand and was pleased with the tire but when I got home and add up the service without my tire, it just didn’t add up to that much.. thanks but no thanks .. I won’t come back here for service
12/11/2019
Domingo C. VERIFIED CUSTOMER
:)
12/11/2019
Catherine F. VERIFIED CUSTOMER
Conor did a fantastic job. He recommended this repair two weeks ago and I felt confident in following his recommendations. He respectfully and patiently explained what needed to be done. He made sure that we took care of a few other maintenance issues while the service technician had the vehicle to help save tine and $’s . I felt like iI received good value for my time and money. This is a high mileage older vehicle so I really appreciated Conor’s understanding of my questions and concerns.
He made sure I had ride to and from my home (during the 9 hour repair) which was greatly appreciated. Please extend my thanks again to him.
12/11/2019
Dan W. VERIFIED CUSTOMER
Pleased with the service and helpful rep Conor Egan
12/11/2019
Patricia P. VERIFIED CUSTOMER
Best place when something unexpected happens to our car
12/11/2019
Jenelle-Kevin V. VERIFIED CUSTOMER
She was kind, patient, and informative.
12/11/2019
Rodney M. VERIFIED CUSTOMER
I am always treated very well by everybody service department mechanic to the car washer
12/11/2019
Richard M. VERIFIED CUSTOMER
Very nice. Very efficient.
12/11/2019
Aaron J. VERIFIED CUSTOMER
None
12/11/2019
Beverly H. VERIFIED CUSTOMER
No comments
12/11/2019
Betty-Stephanie C. VERIFIED CUSTOMER
Lack of response to text messages asking abut the status of my vehicle when I was waiting.
12/11/2019
Alexey S. VERIFIED CUSTOMER
I liked the quality, the scale of the forthcoming work is explained clearly. Satisfied with the work. Score 10 points.
12/11/2019
William A. VERIFIED CUSTOMER
Paul was very professional, courteous, and answered all of my questions with great clarity. Stellar experience at Roseville Toyota. Thank you.
12/11/2019
Richard R. VERIFIED CUSTOMER
Austin is a gem. She is knowledgeable, polite, sociable and personable. Perfect fit in her position. I would call on her first to Dealer solve any questions I might have. Where did you find such a wonderful addition to your staff?
Rich Reidburn