Customer service was fantastic. Unfortunately the recall part for my vehicle wasn’t in stock yet, even though I had made an appointment multiple days in advance.
10/9/2020
John H. VERIFIED CUSTOMER
Thank you great service as always will return.
10/9/2020
Shane M. VERIFIED CUSTOMER
Great job took a little longer than expected but the service was great.
10/9/2020
Cathy C. VERIFIED CUSTOMER
Easy and convenient
10/9/2020
Allison S. VERIFIED CUSTOMER
Derek communicated with me each step of the service to advise me on what needed repairs with detailed explanations. Then he went out if his way to get me the best prices, even seeking greater discounts for me. It’s employees like Derek that keep us coming back to Roseville Toyota!
10/9/2020
Dave C. VERIFIED CUSTOMER
Service advisor Jason was awesome!! He was a great advocate and very professional.
10/9/2020
Daniel E. VERIFIED CUSTOMER
Thanks Joselline, she’s was very helpful in finding the warranty on my battery. She seemed very nice and pretty :)
10/9/2020
Dennis P. VERIFIED CUSTOMER
As far as I can tell they did a fine job.
10/9/2020
Don F. VERIFIED CUSTOMER
Tech got black fingerprints on my cream colored leather dashboard. When I called Molly and told her, she was understanding and responsive. But I hope I don’t have to clean up after the tech next time.
10/9/2020
Juan M. VERIFIED CUSTOMER
They did a great job!! I’m so satisfied with the service, I can noticed the efficiency of my truck now. Great job guys!! And thank you.
10/9/2020
Mike &. VERIFIED CUSTOMER
Shane is why I get my vehicle serviced at Roseville Toyota.
10/9/2020
Debbie R. VERIFIED CUSTOMER
Service rep tried to help but the overall experience was a complete ridiculous mess. I was there 2 1/2 hrs for a simple oil change. I will NEVER, EVER, return!
10/9/2020
Merry T. VERIFIED CUSTOMER
Michael is such a cool person! He made the process quick and easy, talked the me the entire time; he's just a genuine nice man. We need more people like that.
10/9/2020
Michael D. VERIFIED CUSTOMER
Straightforward. Honest. And informative.
10/9/2020
Daniel S. VERIFIED CUSTOMER
Mike Webster was so friendly and helpful!
10/9/2020
Gregory-Heather G. VERIFIED CUSTOMER
Oil changed completed but Tire pressure light was still on when we received the vehicle back. Tech notated set tire pressure to 36psi when the vehicle should be set at 32psi for all 4 tires and 60psi for spare. This is inexcusable and when we pay for a service it should be completed. Second issue with service at this location...I have 3 vehicles that I service her routinely and now I’m thinking about taking my business else where. Get your team trained please. Unhappy customer
10/9/2020
Linda B. VERIFIED CUSTOMER
Your the best wish my employer did the hiring like u do. All outstanding people.
10/8/2020
Rachael B. VERIFIED CUSTOMER
Steve was an amazing help! He explained very clearly everything to me what was going to happen with my car.
He was even more amazing when I picked up the car, and he explained and showed me pictures of what needed to be repaired on my car! Thank you so much for your exceptional customer service!