He was an excellent help. He answered all my questions and seemed genuinely interested in making sure I was able to get all my questions answered. I will definitely request him again the future! He is awesome! 5 stars!!!
12/31/2020
Nancy W. VERIFIED CUSTOMER
Molly was absolutely awesome!! She handled a credit card issue with great ease and solved my problem with considerable patience. You are lucky to have her on your staff????
NW
12/31/2020
Greg L. VERIFIED CUSTOMER
On time twice in a row. I hope it’s a new leaf
12/31/2020
Eby, Karson. VERIFIED CUSTOMER
Molly is awesome! Great service and communication every time!
12/31/2020
Thomas N. VERIFIED CUSTOMER
I very much appreciate Chris and his true professionalism and making sure my vehicle’s needs are always met thanks to his deep knowledge.
12/31/2020
Jeanne F. VERIFIED CUSTOMER
Two things were fixed. I’m happy and everyone was professional and pleasant. The lounge and cafe is a comfortable places to wait until my car was fixed.
12/31/2020
Adam H. VERIFIED CUSTOMER
1. Meredith was great. I was completely satisfied with her!
2. I wasn’t offered a courtesy shuttle or Uber home, even after requesting it. I was there for an oil change, but didn’t want to wait in your showroom with other people.
3. After my truck was done, I had to wait outside, in the cold, for a valet team member to come talk to me and then go to a back parking lot to get my truck. I was marked as a “waiting” customer, so bring my truck to the delivery lane when it’s done.
4. I have to schedule a meeting whole new appointment due to being scheduled for the “quick” lane. The other issues I had with my truck were not addressed, because I didn’t want to wait 6 hours for the recall work to be done in your shop. And that 6 hours only started once you got my truck on the shop, since I didn’t have a “shop” appointment.
5. After not being happy with my truck, I want to trade it in for a different make. So I can avoid the Toyota line and the Toyota service department
12/31/2020
Lauren M. VERIFIED CUSTOMER
Excellent service as always!
12/31/2020
Theresa P. VERIFIED CUSTOMER
Quick, efficient, and pain free! Thanks
12/31/2020
Marco B. VERIFIED CUSTOMER
Mike was really helpful to explain my options and he keep me informed about the status of my car
12/31/2020
Gary K. VERIFIED CUSTOMER
Michael was very courteous and helpful.
12/31/2020
Crystal C. VERIFIED CUSTOMER
Mr. Webster was very pleasant and professional. I'd really appreciate getting the new fuel pump replaced per the safety recall quicker than late February though. It is concerning that I'm driving a vehicle that is unsafe. There should be a better solution than just to wait and hope nothing goes wrong in the meantime.
12/31/2020
Victor M. VERIFIED CUSTOMER
Great experience with Derek. Very honest and informative he explained everything to the T Thank you :)
12/31/2020
Barry G. VERIFIED CUSTOMER
Except for the EXTREMELY high cost of the battery, the service was exemplary.
12/31/2020
Jamal P. VERIFIED CUSTOMER
Mile was outstanding as usual five stars
12/31/2020
Jamal P. VERIFIED CUSTOMER
Mile was outstanding as usual five stars
12/31/2020
Jose I. VERIFIED CUSTOMER
I got a recall of fuel pump on my toyota tacoma yesterday and I went to put gasoline on my toyota and found the fuel tank loose by the fuel cap and called 2 times to the service advisor and left a voicemail and didn't get any answers or call back or email nothing still waiting I hope someone can help me out with this.
12/31/2020
George H. VERIFIED CUSTOMER
Payton was very helpful with my vehicle, especially with the recommendations.
12/31/2020
April B. VERIFIED CUSTOMER
Service was fast. Conor was awesome, as usual. Thank you.
12/31/2020
Beverly P. VERIFIED CUSTOMER
Extremely informative and helpful. Excellent service. Five stars to Payton