No issue with Q really. He was the only one who actually helped me. The entire service department was slow, I was skipped over by the original advisor assigned to me. Took 40+ minutes to get checked in and that is when I finally got out of my car to flag someone down. When calling to get a status on my car, was not called back until 6 hours after the appointment time notifying me that service had not yet begun. Have been getting my car serviced at that location for 6 years. Will not be returning.
3/23/2022
Carrie F. VERIFIED CUSTOMER
Am grateful for all your staff especially grateful for the mechanics who worked on my car thanks again
3/22/2022
Pauline P. VERIFIED CUSTOMER
I wish you had a better setup for dropping off cars. Waiting a hakf an hour in line was annoying, especialky when simeonw pulled up in the line next to me was hrlped immediately with no waitibg
3/22/2022
Carmelina R. VERIFIED CUSTOMER
Very nice
Very professional
Very quick
3/22/2022
Cesar O. VERIFIED CUSTOMER
Great service
3/22/2022
Nha Thiet. VERIFIED CUSTOMER
Technician works on my car has experience, but the service lady need go back to school and learn how to communicate with customer. I came to the dealership because I have questions and concerning about the car. I don’t come to the dealership to listen to her try to cut me off while I’m talking about the problem, or hearing her giving me the BS answer while I’m talking to the technician. Bottom line, she needs to learn when to shut her mouth and stop bossing customer around.
3/22/2022
Richard K. VERIFIED CUSTOMER
Very friendly and responsive
3/22/2022
Philip A. VERIFIED CUSTOMER
Excellent service from start to finish.
3/22/2022
Kevin W. VERIFIED CUSTOMER
Great customer service as always
3/22/2022
Robert D. VERIFIED CUSTOMER
I was very happy with her
3/22/2022
David J. VERIFIED CUSTOMER
Truthfully I was very dissapointed with my last two visits and did not want to bring my car back. I did and am very glad I did. Jon was awesome and the other staff members I interacted with were as well. Kudos to all. Will come back.
3/21/2022
Carlos Omar. VERIFIED CUSTOMER
Useless
3/21/2022
Not Provided. VERIFIED CUSTOMER
very good service.
thank you
3/21/2022
Martha M. VERIFIED CUSTOMER
They need to update their customers on their cars to know what’s going on.
3/21/2022
Anthony L. VERIFIED CUSTOMER
Love your waiting area, it's nice and comfortable. Just wish you had better wifi back there.