Nice service and great a job! I was please with the service! Thank you
12/1/2022
David K. VERIFIED CUSTOMER
Had tires rotated, now the low pressure light is on
12/1/2022
Hillary H. VERIFIED CUSTOMER
Denise is always very helpful
She is a great asset to your team
12/1/2022
Pamela S. VERIFIED CUSTOMER
My appointment started at 10:30 and should have been done by 1:00. It was 3:15 before I was done. The communications were poor and the delays were not explained well
12/1/2022
Tim W. VERIFIED CUSTOMER
Great service visit! Thank you!
12/1/2022
Richard C. VERIFIED CUSTOMER
While Robert Farr was wonderful (attentive and did his job), the first service advisor assigned was ridiculous. I scheduled an appointment for 830. Finally, at 850 I asked for someone different to be assigned. When the first person showed up right after that and I called him out on the rudeness, he got all pissy. I don't need to come back to your location, I can get service at any number of places.. I certainly will never deal with that kind of crap again. I have had good service from your shop for many years, and i suspect you have an employee who just doesn't give a crap - the problem is, that to your customers, your dealership is still the problem
12/1/2022
Dewain R. VERIFIED CUSTOMER
Great job.
12/1/2022
Scott N. VERIFIED CUSTOMER
Have always received excellent service there
12/1/2022
Nancy E. VERIFIED CUSTOMER
Jessica was amazing! I would love for her to be my regular technician. She was extremely communicative and customer-service focused. I would hire her in a New York minute!
12/1/2022
Emre K. VERIFIED CUSTOMER
Great and fast work,bathrooms were clean too!
12/1/2022
Donna W. VERIFIED CUSTOMER
Thank you to Q for all of his help with all of the work that needed to be done on my car this time.
11/30/2022
Louis M. VERIFIED CUSTOMER
Excellent customer service.
11/30/2022
Sanford B. VERIFIED CUSTOMER
When I called for service I was told by a recording that I was first in line. Eventually the phone rang and no one picked up. Then I was told I was first in line. Then I received a text saying to make my appointment on line. I did so. The system online and in person could not understand that the car was owned by my wife and myself. Hence she got all the messages even though I was taking care of the car. When I arrived I was put in the wrong line, the one for Uber drivers. The woman who handled my car was nice enough to take care of this, even though she was not the assigned service person. Finally, paying on line is convenient, but I will not use that approach unless I can see the breakdown of the bill on line. That is apparently not available. Otherwise, the service and personal interactions appeared to be fine.
11/30/2022
Bertha M. VERIFIED CUSTOMER
She’s very professional lady
11/30/2022
Aura A. VERIFIED CUSTOMER
Mr. Holt has been very nice. What I did not like that they sell one bottle of water for one dollar. This is ridiculous. I didn’t pay . Overall, the service was very good.
Thank you very much
11/30/2022
Mitchell A. VERIFIED CUSTOMER
The service worker was fantastic but, due to problems with her tablet, I was originally told that this service would be covered under my warranty. This was not the case when she checked with the computer desktop. Please rectify the situation; the discrepancy between the two sources of information.
11/30/2022
Dale A. VERIFIED CUSTOMER
Denise Lopez was attentive and professional. MPI was performed quicker than expected and vehicle was good to go without further servicing!
11/30/2022
Margaret Ann. VERIFIED CUSTOMER
Great service and advisor.
11/30/2022
Esteban D. VERIFIED CUSTOMER
My shuttle driver was very nice and polite, she was a safe driver. The girl who helped me was excellent. She helped and explained everything thoroughly. Big ladies are a great asset to your company.