Ramiro is an excellent service advisor. He kept me informed of my car service. Thanks Honda Cerritos Honda. My favorite car dealer ????
1/16/2026
Edgar G. VERIFIED CUSTOMER
Didn’t really give me options on my repair that I requested just just added my paperwork .
1/16/2026
Gilbert J. VERIFIED CUSTOMER
The service is very good and satisfied,Mr Ruben very good advisor.
1/16/2026
Vanessa M. VERIFIED CUSTOMER
Trevor is awesome and very knowledgeable. Thanks again.
1/16/2026
Pamela H. VERIFIED CUSTOMER
Half way home after picking the car up, the lights on the dash board came back on.
1/16/2026
Richard S. VERIFIED CUSTOMER
Service tech initially let me know diagnostics would take all, it did. My service needs were covered by my warranty coverage and a needed replacement part was ordered. Follow-up to be when part is received and replaced.
1/16/2026
Susan M. VERIFIED CUSTOMER
Work completed on time as promise
1/16/2026
Bobbie H. VERIFIED CUSTOMER
I am pleased with the service, and I appreciate the recommendation that I received from my service representative.
1/16/2026
Marty T. VERIFIED CUSTOMER
false advertising, very very misleading advertising
1/16/2026
Zoe D. VERIFIED CUSTOMER
Joseph did an amazing job and helped manage a lot of the hiccups we had along the way to getting my car fixed and returned. He’s super personable and makes the customer a priority and treating them as he would his own family or friends. My experience at Honda wouldn’t have been the same I believe if Joseph wasn’t there to help along the the way, so thank you Joseph!
1/16/2026
Gilbert F. VERIFIED CUSTOMER
Na
1/16/2026
Mohammed A. VERIFIED CUSTOMER
Excellent service
1/16/2026
Wykelia B. VERIFIED CUSTOMER
On time good communication skills answered all my questions
1/16/2026
Mark W. VERIFIED CUSTOMER
Will report to them how great Julie is.
1/16/2026
Milky Way. VERIFIED CUSTOMER
Trevor Rodriguez provided excellent service. He was extremely communicative and patient. Trevor definitely exceeded our expectations and I will definitely recommend him as a service advisor.
1/15/2026
Ivee G. VERIFIED CUSTOMER
Robert was so helpful and helped me with all my questions
1/15/2026
Emerson D. VERIFIED CUSTOMER
Great!
1/15/2026
Fernando . VERIFIED CUSTOMER
Car was held over 24 hours, then advised that the part is not in stock and will be in stock by Tuesday . After inquiring with Honda customer service, the service department advised the customer service representative that the car was never diagnosed and therefore the part was never ordered to repair the car.